Chris Seaman Email & Phone Number

Birmingham, United Kingdom

Birmingham, United Kingdom

To achieve sales growth and financial performance targets on a defined customer portfolio through proactive structured customer management and planning.To proactively offer expert advice and consultation on customer fleet requirements, as well as facilitating additional expert advice from support services. This includes being knowledgeable and conversant in a portfolio of finance products (Contract Hire, Contract Purchase, ECOS, Salary Sacrifice, PCP, PCH) ; value creation products (Accident Management, ULR, Credit Hire, Fleet Management, Daily Rental, Duty of Care to protect clients against Corporate Social Responsibility and Consultancy); and successfully progress enabling agreements (legal documentation, pricing papers, credit papers, consultancy review recommendations).To develop effective multi level customers relationships to secure insightful understanding of customer business requirements to secure long term business partnership. This involves contact with Fleet Manager, HR Directors, CEO’s, COO’s Co Secretaries, FD’s and the need to be able to operate at a number of levels to ensure credible and deep relationships are built.To provide assistance and work closely with the New Business team to ensure we support the on-boarding of new customers and build successful and long term relationships with new business customers.

Birmingham / Field Based

To plan and manage the implementation of Lex Autolease customers, policies and requirements working with the customer and internal departments.This critically involves working in partnership with the New Business Teams to implement and embed a clear fleet strategy and ensure that the day to day needs and objectives of the customer and business are met. This will increase the value of the relationship customers have with Lex Autolease in addition to meeting their strategic needs thereby securing a long term relationship.

Birmingham, United Kingdom

Reporting to the Senior Manager for Business Process Improvement – Channel Sales, I have been working with LTSB autolease business departments to improve the delivery of products and services to customers. This has been done by providing efficient operations and processes using Lean tools & techniques, system specification expertise, optimising resource utilisation and identifying cost reduction opportunities. I have also supported strategic projects & tactical projects to enable the business to improve and address operational issues requiring resolution.

Reporting to the Senior Manager for Business Process Improvement, I have a varied role including Project Management, Project Support & Change Support. Working closely with key business areas throughout autolease and Change Management my role assists in ensuring business requirements are correct and acceptable before submission to Change Management and during the Change cycle and subsequent development. This involves accurate spec writing where necessary and analysis of business specs and Change Management interpretation of these, ensuring business requirements are met. From Sept 2005 my role has developed to include Lean where I was one of two people supporting Lean in our business. Having completed Lean Basics two years ago albeit without the opportunity for accreditation I have ceased the opportunity to attend the Lean Foundation Course run by the Lean Sigma Academy within Group Operations at Lloyds TSB and went on to spend 3 ½ months on a Lean placement in C&G Head Office in Gloucester.

Reporting to the Product Development Manager, I have a varied role including the project management, development and launch of the companies new loyalty scheme, project management of research projects including full briefing of agencies and analysis of results, project management of our website redesign as well as the constant updating of web content as applicable through our web developers. My role also required liaising with our marcomms department based at our Bury office helping them to meet communications objectives.

Reporting to the Head of Marketing, followed by the Head of Marketing, Strategy & Product Development helped to support approximately 15 LAN based users of Goldmine as well as around 70 “Remote Users”. I assisted in monitoring system synchronisations, resolving any synchronisation issues, loading and controlling company record cards, de-duplicating the database data, resolving user issues, producing Goldmine Reports using Goldmine, Access and Crystal Reports, exporting Goldmine Data, running mail shots and monitoring mail shot responses, recording success rates as well as amending data accuracy as a result & general reporting from Goldmine SQL tables using Access and crystal reports.

Reporting to the National Agents / Promotions Manager. Same duties as Marketing Assistant role plus added responsibility for the preparation of data for Tele-marketing campaigns in an aim to promote the company professionally and also aim to assist in the monthly sales targets, by liasing with the prospective clients and various Sales Managers.

Assisting the Marketing Co-ordinator and the sales team by providing accurate sales data, producing Ad-Hoc reporting for sales performance and budgetary monitoring, preparation of sales reporting for German Head Office, preparation of business information reporting for Senior Management, often working closely with the Managing Director analysing data and statistics, assisting with the preparation of data to external consultants, supporting the Marketing Co-ordinator with annual procedures such as budgeting, updating of Information systems and sales handbooks.

Research accurately high-level employees with a view to offering a better position and/or package for the prospective candidate. Asses target candidate for suitability for the role in the client brief. Produce reports detailing suitable candidates to be supplied to the client.

Ba, Business Administration

Education record

Lean Foundation Programme

Activities and Societies: Lean Foundation Course, inc Yellow Belt Sigma, Lean Basics, Scoping3 ½ months secondment to C&G.