Customer Delivery Executive
CurrentJan 2020 - presentExecutive DirectorLead CSG Delivery to multiple customers in regionSales support Program lead for build out of Innovation and Technology Center in CALA regionJan 2017 - Dec 2019Senior Manager, Service ManagementEnd to End responsibility for Customers Hosted Managed ServiceP&L responsibilitiesJan 2013 - Dec 2016 Professional Services Program/Project Manager (EMEA)CSG Professional Services implementation and consultancy projects and programs.Support Sales and Bid Management during pre-sales and sales process;Nov 2007 – Dec 2012 Professional Services Line Manager/Senior Architect (EMEA)Lead Professional Services mediation team in Cape Town and project lead for mediation.