Terazo is a solutions-oriented, platform-centric software development and managed services firm serving clients globally. The company provides integration and automation services that enable clients large and small to run more efficiently and realize new business value.Manage portfolio of client accounts to deliver high touch technical architecture and development projects creating solutions that help our partners engage with their stakeholders.

Lead team of Product Owners managing a large portfolio of third party software products supporting user across the enterprise. Responsibilities spanned from day to day operational portfolio management to identification and implementation of processes and tools to improve team effectiveness. Implemented and execute a JIRA-based operational service desk to support multiple organizations that streamlines and enhances the user engagement experience. • Manage a team of 9 product owners providing technical and functional support of over 3000 third party software products• Developed and managed new desktop packaging intake and approval process for APCoE; drove performance improvements and tracked key metrics to measure the health of the process• Provided key subject matter expertise, design, development, and implementation services to create multiple JIRA-based solutions to drive efficiency and visibility for several core business processes.• Developed and maintained productive relationships across the bank at all levels of the organization

Lead team of account executives selling data collection, management, CRM, and incentive program management solutions to Animal Health industry manufacturers. Maintain full P/L accountability and responsible for driving customer engagement for both current clients and prospect organizations.• Responsible for creating new organization within AGDATA to focus go to market strategy for the Animal Health industry• Manage team of 5 account executives supporting over 50 current customers across the US and Canada• Engage with product management and engineering teams to identify and develop new products to meet market demands• Develop and maintain senior-level relationships with customer decision makers

Managed AgKnowledge SaaS platforms for agriculture industry; providing implementation, technical enhancement oversight, platform sales and adoption leadership, and client engagement. Held full P/L accountability and responsible for leading a team of functional and technical analysts, as well as a customer support organization.• Managed 3 SaaS platforms – AgCelerate, AgCelerateSG, Data Dimensions• Oversaw the development of a significant re-write of the AgCelerate site to enable greater customer value • Directed and presented the annual AgCelerate Industry Forum for our key customers in 2015 and 2016• Represented company and product suite in numerous industry/client forums• Fostered and maintained senior-level business relationships with customer representatives across multiple disciplines.

Manages CACI (Delta Solutions) line of business with Federal civilian agencies implementing and operating financial systems based on the Momentum® Financials and FFS platforms. Responsible for managing the firm’s relationships with the Department of Justice since 2005 and with the Department of Veterans Affairs, Department of Housing and Urban Development, and Department of Interior National Business Center since 2011. Also responsible for Delta Solutions’ engagements with the Department of Agriculture–Forest Service and the Securities and Exchange Commission.• Responsible for over $20 million revenue annually across 10 contracts for 7 clients, managing 85+ resources.• Provides guidance and direction to project managers engaged in financial and other applications development, implementation, enhancement, operations and maintenance. • Fosters and maintains senior level business relationships with federal and business partner executives.

In addition to role detailed above - Led and managed numerous successful development and implementation projects for a diverse set of complex federal civilian agency clients. Responsible for resource management and tasking, prime/subcontractor business relationships, contract management, organic business development, solution development, and execution.• Served as project manager for Delta team partnering with IBM on successful department-wide implementation of Momentum Financials (federal ERP) for the Department of Justice (DOJ).• Led project management for Delta team partnering with IBM on worldwide rollout of Momentum Financials at Agency for International Development (USAID). • Functioned as technical project manager of development and implementation of strategic planning budget database for offices of Chief Administrative Office of U.S. House of Representatives (USHR). • Led initiative at House of Representatives to retire current telecommunications financial tracking system and provide all current functionality from existing USHR systems.Provided leadership on technical solutions, software development, system design and enhancement, business intelligence solutions, system migration and conversion, requirements gathering and documentation, business process engineering, and management consulting.• Served as functional analyst and provided support to Computer Sciences Corporation (CSC) in cross-servicing of USAID payroll and personnel systems to National Finance Center (NFC) in New Orleans. • Implementation liaison for U.S. Capitol Police implementation of Momentum Financials, providing business process guidance, functional and technical oversight, and program management office support.• Functioned as lead technical resource for special projects and consulting services to enhance and modify AMS’s Federal Financial System (FFS) for offices of the CAO of USHR, including offices of Financial Systems, Budget, and Accounting.

Progressive assignments undertaking product enhancements and supporting customers in AMS’s consumer credit management and banking industry group.. Expertise in design, coding, and implementation of enhancements to AMS’s proprietary Computer Assisted Collection System (CACSPlus) and in depth knowledge of the credit and collections industry. Acquired technical experience in loan originations working with AMS’s proprietary ACAPS credit application system. Gained valuable knowledge in fields of risk management and customer value management in relation to the consumer banking industry through providing technical support for AMS’s proprietary Strata Enterprise risk management product. Partnered with clients to define business requirements and achieve business goals through enhanced proprietary software and strategic use of technology.