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Chris has been helping Vail Resorts re-imagine the mountain resort experience for millions of guests at over 40 destinations around the world since January of 2015. He currently serves as chief information officer, where he is responsible for all IT infrastructure, applications, enterprise data, information security and compliance. He also oversees program management for resort integrations and other strategic initiatives. Chris and his teams have developed several guest service innovations, including an Express Lift Ticket Pick-up process, the new My Epic mobile app, and industry-leading Mobile Pass & Lift Ticket capabilities.Prior to joining Vail Resorts in 2015, Chris was a member of the executive team at Franklin Retail Solutions, where he led the information technology and client services functions. He also held leadership roles at Staples, where he was responsible for order management and customer service technology, as well as the technology strategy for the company's various high-growth lines of business. Chris started his career as a software engineer at Corporate Express, where he enjoyed his 11 years there designing and building custom software solutions and growing as an architect and leader.Chris lives in Golden, CO with his wife and two daughters and is an avid cyclist and skier.
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Chief Information OfficerVail Resorts Mar 2024 - PresentBroomfield, Co, UsResponsible for all IT infrastructure, applications, enterprise data, and information security and compliance. Also oversee resort integrations and other strategic initiatives. -
Vice President, Business TechnologyVail Resorts Jun 2020 - Mar 2024Broomfield, Co, UsResponsible for Vail Resorts' Mountain, Food and Beverage, Ski and Ride School, Retail, Rental, Hospitality, and Finance technology across 37+ North American resorts.
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Senior Director, Mountain TechnologyVail Resorts Sep 2018 - Jun 2020Broomfield, Co, Us
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Director, Resort Application DevelopmentVail Resorts Jan 2015 - Sep 2018Broomfield, Co, Us
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Vice President, Business Information ServicesFranklin Retail Solutions Dec 2013 - Dec 2014Boston, Ma, UsFranklin Retail Solutions provides in-store merchandising, marketing and consulting for theSports, Outdoor, Health and Fitness industries.Member of the Executive Leadership Team responsible for the Information Technology, Business Analytics, and Client Services functions. Responsible for a customer-facing Software as a Service (SaaS) offering, as well as for the development and support of internal applications and IT infrastructure. Drove the overall IT strategy and product direction for a custom field merchandising system. Site leader for the company’s Boulder, CO office. -
Director, Order Management SystemsStaples Oct 2011 - Nov 2013Framingham, Ma, UsAccountable for all aspects of the Staples.com and Staples.ca order management systems including: architecture, engineering, quality assurance, dev ops, and production support functions. Also accountable for call center applications and an enterprise-wide performance engineering center of excellence.Managed executive-level relationships with business stakeholders and vendors and led a team of over 140 associates and on/off-shore contractors.Led a multi-year initiative to develop and implement a new order management system which supported $2B in ecommerce and call center sales. -
Director, High Growth Line Of Business TechnologyStaples Jan 2010 - Oct 2011Framingham, Ma, UsIT Partner for the executive leaders of Staples' high-growth lines of business including: Furniture, Facility Supplies, Print, Technology, and Promotional Products. Responsible for IT strategy and driving the implementation of key technology solutions.
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Senior ConsultantEcommerce Systems (Ecs) 2008 - 2010Greenwood Village, Co, Us -
Development Manager (Through Ecs)Squaretwo Financial 2008 - 2010Denver, Co, UsIn this consulting engagement, I helped lead a custom development initiative for an asset management client. We built a new SOA-based web application using Oracle's ADF and SOA suite. -
Senior Manager, Solutions ArchitectureStaples Australia/New Zealand 1997 - 2008Mascot, Nsw, AuBuilt and led a Solutions Architecture organization which provided direction for all large software initiatives, ensuring alignment with enterprise business and IT strategies.Other roles during my tenure at Corporate Express included:Enterprise ArchitectIntegration ArchitectDevelopment LeadProgrammer Analyst
Chris Smith Skills
Chris Smith Education Details
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University Of Oklahoma - Price College Of BusinessManagement Information Systems And Accounting
Frequently Asked Questions about Chris Smith
What company does Chris Smith work for?
Chris Smith works for Vail Resorts
What is Chris Smith's role at the current company?
Chris Smith's current role is Chief Information Officer at Vail Resorts.
What is Chris Smith's email address?
Chris Smith's email address is ct****@****rts.com
What is Chris Smith's direct phone number?
Chris Smith's direct phone number is +130358*****
What schools did Chris Smith attend?
Chris Smith attended University Of Oklahoma - Price College Of Business.
What are some of Chris Smith's interests?
Chris Smith has interest in Education.
What skills is Chris Smith known for?
Chris Smith has skills like Integration, Enterprise Architecture, It Strategy, E Commerce, Management, Project Management, Soa, Enterprise Software, Solution Architecture, Sdlc, Agile Methodologies, Order Management.
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