Leads the Release Experience org responsible for building the internal tools all apps at Meta (Facebook, Instagram, WhatsApp and Quest VR) use to validate the health signals of their builds and then deploy them globally across all distribution channels.

* Led the Hiring and Orchestration System (HOPS) product and team at Amazon. HOPS manages, tracks, orchestrates and measures every part of the end-to-end applicant journey. HOPS improves data accuracy and visibility across the entire hiring pipeline, coordinates between the various hiring components to significantly reduce manual actions, brings cohesion and connection to the disparate parts, adds increased functionality and flexibility into the process, and reduces time to hire.* Global engineering team time-to-hire reduced by 3 days within 4 weeks of launching HOPS.* Directed the communication strategies, department-specific product design and vision, launch plans, road-map management, execution, implementation, and maintenance. Owned every aspect of the product from end-to-end.* Committee leader for the Amazon Black Employee Network group.

Enterprise software platform designed for attractions and entertainment venues that streamlines the guest experience through a holistic ticketing and visitor engagement suite.* Championed a team of Managers, SDEs, PMs and Designers. Responsible for their mentorship, growth, performance evaluation and job satisfaction.* Efficiency improvement achieved by managing the migration of an entire platform from AWS/Private hybrid infrastructure to 100% Azure Cloud to support over $200 million in sales and over 20 million transactions in two years.* 25% enhancement to guest throughput speed attained by the deployment of a self-service admittance solution for a client with 12,000 daily visitors.* $40,000 saved on average annually per client in credit card chargebacks and millions of dollars averted in potential fraud risk achieved by leading a PCI-DSS certification project with the deployment of a fraud detection software solution.* 80% improvement to security achieved by piloting a team to migrate in-house authentication software to a third-party solution for a core product with more than 50,000 daily users.* 55% reduction in client hosting costs attained via facilitating the conversion of vital transactional functions to micro-services hosted on Azure Functions for horizontal scalability.

A well-funded venture-backed start-up that provided ticket buying solutions for nearly 500 large attraction venues across six countries. The company was founded in 2013 and acquired by TIXTRACK four years later.* Hired and developed the leadership and operations team.* Signed a million dollar multi-year deal pre-product by showcasing a unique product strategy where the team designed interactive low fidelity wireframes that allowed for fast feature iteration and client excitement.* Led the innovation, writing and submission of 3 US patents.* 50% boost in client efficiency accomplished by managing a cross-platform, iOS and Android mobile application project, enabling venue and event managers the ability to redeem tickets, process secure credit card transactions, and edit orders; 15% increase in missed opportunity sales also achieved with this project.* Managed the Series A investment round. Successfully secured $Ms in funding from prominent investors including Madrona Venture Group.

An international company that provides the technology, software, and integrated tools small business owners need to manage their time better and grow their business. The company has more than 9,300 employees and is ranked first among its top ten competitors.* Steered the newly acquired daily deal product, Groupy, by overseeing the integration and selection of more than 1,000 different third-party vendors and their products and services.* Hired and developed the core engineering team consisting of .NET developers and Data engineers. Mentored them in software development standards, SDLC, client management, and project management for data-driven web applications.* Managed coordination between local product teams and developers in India and Pakistan.* 100% increase to the primary product’s core revenue by aligning clients’ core objectives to the competing goals of the product through roadmaps and strategy implementation.* Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget, and with the desired results.* Product maintained industry-low churn between 1% and 1.5%.* Successfully launched a suite of mobile apps on both iOS and Android that had over a million downloads in the first 12 months.

Dash Tickets was the largest New Zealand-owned ticketing company, providing event software solution to as many as 100 same-day events.* Managed and hired a team of 4 managers, 30+ engineers, 3 QA and 2 PMs.* Moved three products from a traditional on-prem hosting solution to a AWS EC2 load-balanced cluster.* Oversaw the deployment of onsite turnstile hardware solutions to some of New Zealand and Australia's largest music festivals including Ultra Music Festival with 50,000+ attendee’s.

Mobi2Go is an online and mobile ordering system for restaurants and hospitality businesses worldwide. I was responsible for leading a team of developers to build the core ordering product offered by Mobi2Go.

I worked with various Microsoft sales teams to build Sharepoint web portals. The sales team would use these portals to communicate with clients and process sales online.

CollegeDough.com was a non-profit organization that offered a wide range of free resources and information about college and financial aid. CollegeDough aimed to empower today's youth and create a community of tomorrow's leaders. CollegeDough merged with a larger PNW non-profit that specializes in education. They still use our search engine technology today for their scholarship engine.