Chris Smith, Cgcio Email & Phone Number

Winston-Salem, North Carolina, United States

Lexington, North Carolina

Responsible for optimal performance, connectivity, reliability and security of complex enterprise wide technology and information systems infrastructure across multiple physical locations and city facilities while maintaining a $900k annual budget as well. Rapidly changing technologies is a constant and requires continual adaptation by this department, with over 330 city employees relying upon technology daily to perform their responsibilities. Public safety, public health, customer 'online'​ expectations, 'real time' information demands, and business continuity for a multi-million government operation results in reliance on technology infrastructure 24/7. Supporting approximately 30 servers, a minimum of 22 mission critical software applications, and over 80 employees using wireless connections in the field. Responsible to maintain the inventory and connectivity of over 450 citywide technology devices. Maintains Pulse Secure VPN with RSA security token software for CJIS and other critical information to be accessed while abroad. Holds the responsibility of enhancing access for citizens and utility customers through electronic and business commerce; primarily through the city website which averages 35,000 visits and over 1,900 customers conducting online services related to their utility account each month.Managed the installation of a Public WiFi that covers over 12 city blocks. Installation of 24 access points installed with 2 antennas for back haul. The installation of 19 Ubiquiti Nano-stations were used to complete this back haul. On average there are approximately 250+ users per day on this network. It is secured through the same technology that secures the web traffic for the City. IBoss filters all traffic that transverses this network. Maintains the Palo Alto firewall to ensure the City and it's visitors are safe from unwanted attacks.FAA Part 107a sUAS Remote Drone Pilot flying Phantom 4 Pro+. Inspecting water towers, antennas, and fiber optics.

Performed advanced systems installation, operation, integration, and troubleshooting in order to maintain optimum secure data communications systems. I planned and supervised the installation, configuration, and maintenance of all data communications systems and network services, in both a garrison and deployed environment. I also planned and designed local and wide area networks and link heterogeneous networks through the application of appropriate data and telecommunications hardware and software.Planned multiple data communications networks, established help desk operations, designed data communications networks, managed the operation of a data communications help desk, managed the operation of a data communications network, and protected the network system.Responsible to the commanding officer for the welfare, morale, discipline, and efficiency of Marines in my charge. Using my experience gained by time in service, including previous deployments, proven military skills and advanced leadership training, I was responsible for the proficiency, training and administrative issue of their Marines.

Responsible for the installation, configuration, and management of data network systems in both a stand-alone and client-server environment, including MS Exchange, Defense Message Systems, Cisco Call Manager and other authorized data network systems. Install, configure, and maintain network services, both hardware and software. Plan and execute the integration of multiple information systems in a network environment, evaluate and resolve customer information system problems, and effect required hardware upgrades and repair to maintain mission capability.

Performs basic duties incident to inspection, maintenance, and repair of all small arms, less vehicular mounted weapons. The small arms repairer/technician also completes basic shop administrative forms and records utilizing technical manuals. Performs, trains, and supervises various duties incident to inspection, maintenance, and repair of all small arms, to include vehicular mounted small arms. The small arms repairer/technician also prepares, maintains, and supervises a shop maintenance and management program and coordinates maintenance and repair of small arms according to grade.

Master Of Business Administration (Mba), Information Technology, 3.875

Activities and Societies: Graduation with Distinction With the expanded use of information technology in all facets of global.

Bachelor’S Degree, Information Technology Specialization In Project Management, 3.621

Information Technology degree program integrates technology skill development with the business enterprise knowledge needed in today’s.

Certified Government Chief Information Officer, Computer/Information Technology Administration And Management

The CIO Certification Program is a 11-month course that lays the foundation for assessing and addressing the most critical issues facing.

Mivoice Business (Mcd/3300) Rel 7.2 Core Technical Certification, 99

MiVoice Business Release 7.2 Core Installation & Maintenance Overview The MiVoice Business Core I&M course covers fundamental tasks.

Education record