Chris Sobota, Cmrp, Cat Ii Email & Phone Number

Pearland, Tx, Us

United States

Project Canary empowers businesses to enhance their sustainability efforts through real-time monitoring and transparent reporting of emissions. By providing actionable insights, we enable organizations to make informed decisions, meet regulatory requirements, and build trust with stakeholders, all while driving positive environmental impact. Our solutions simplify complex data, helping businesses achieve their sustainability goals effectively and efficiently.

United States

With some of the largest manufacturing and industrial customers in the world, TRACTIAN is revolutionizing predictive maintenance through remote monitoring by using proprietary sensors designed by TRACTIAN to help you reduce machine downtime, increase machine longevity, and overall improve profitability by managing maintenance at an atomic level never seen before.

United States

Responsible for leveraging technical expertise to support the sales process, translating customer requirements into tailored solutions, conducting product demonstrations, and collaborating with the sales team to expand the customer base, ultimately driving revenue growth and ensuring customer satisfaction.

All Associate CSM responsibilities + Acquired the responsibility of managing the overall customer relationship with Project Services, Channel Partners, Technical Solutions, Sales Managers and Customer Support to achieve yearly renewals and NARR expansions.• Partnered with key clients to understand their business objectives and develop customized success plans, resulting in an average customer retention rate of 96%.• Proactively identified upsell and cross-sell opportunities, driving an increase in account expansion by 27%.• Led a team of 3 Customer Success Associates, providing mentorship, training, and guidance to ensure a high level of customer satisfaction.• Implemented customer feedback programs, resulting in a 20% increase in customer satisfaction scores and a 15% decrease in customer churn.• Collaborated closely with cross-functional teams including Sales, Product, and Support to address customer needs, resolve issues, and drive product enhancements, resulting in a 25% improvement in response time and a 10% increase in customer referrals.• Conducted regular business reviews and strategic planning sessions with C-suite executives to align on goals, track progress, and identify opportunities for growth, leading to a 57% increase in upsell and cross-sell opportunities.• Successfully onboarded 8 new customers ($3.3 million NARR), ensuring a smooth implementation process and fostering strong relationships from day one.• Received multiple awards and recognition for outstanding customer satisfaction, renewal rates, and revenue growth, including CSM of the quarter and Top Revenue Growth Performer.

Customer Success Manager for Enterprise clients ranging from $5m - $25m. Responsible for the overall growth and strategy of our current enterprise customers in the Central US & Canada region(s).

Business Development Manager for the Northwest & Pacific Coast region(s).• Consistently achieved annual revenue growth of 10%, surpassing sales targets for 3 consecutive quarters• Secured and managed key accounts, driving revenue growth of $2 million annually.• Developed and executed a targeted sales campaign, resulting in a 15% increase in new client acquisition.• Recognized as a top performer, receiving BDM of the Year award for outstanding sales achievements and leadership excellence.• Implemented a customer-centric approach, resulting in 20% improvement in customer satisfaction and retention rates.

Houston, Texas, United States

Sales Development Representative for the Northern California region.• Surpassed FY22 meeting quota by an outstanding 197%.• Empowered 8 Account Executives to consistently achieve over 100% quota through impactful campaigns and strategic account management that resulted in 20% net new client acquisition.• Spearheaded initial discovery meetings, effectively qualifying prospects for further opportunities.• Secured additional accounts from underperforming territories, revitalizing outbound prospecting in challenging geographies.• Generated qualified leads through cold calling, email outreach, and social media prospecting, resulting in a 30% increase in sales pipeline.• Consistently met and exceeded monthly and quarterly sales quotas, achieving a conversion rate of 50%.

Houston, Texas, United States

- Conducted comprehensive vibration analysis assessments on industrial equipment, including rotating machinery, motors, pumps, and compressors.- Reduced equipment downtime by 15% through proactive vibration analysis and early detection of potential failures.- Improved equipment reliability by implementing effective predictive maintenance strategies based on vibration analysis findings.- Utilized advanced vibration analysis tools and software to measure, analyze, and interpret vibration data.- Identified and diagnosed machinery faults, such as misalignment, unbalance, bearing defects, and resonance, to recommend appropriate corrective actions.- Successfully implemented condition-based maintenance programs based on vibration analysis, resulting in a 20% reduction in maintenance costs.- Prepared detailed reports documenting vibration analysis results, recommendations, and maintenance actions taken.- Collaborated with cross-functional teams, including maintenance technicians and engineers, to address equipment performance issues and optimize operational efficiency.- Trained and mentored junior vibration analysts on best practices and techniques for conducting accurate and reliable vibration analysis.- Achieved a 95% accuracy rate in diagnosing equipment faults and predicting failures, leading to improved overall equipment effectiveness (OEE).

Houston, Texas, United States

Houston, Texas, United States

Led a team of field service technicians in providing exceptional maintenance and repair services for industrial equipment, ensuring customer satisfaction and minimizing equipment downtime.- Improved team efficiency by implementing streamlined work processes, resulting in a 20% reduction in service response time.- Managed a portfolio of 100+ clients, overseeing service requests, scheduling, and resource allocation to meet customer needs and exceed service level agreements.- Achieved a 95% customer satisfaction rating by consistently delivering high-quality service and resolving technical issues promptly.- Increased team productivity by 15% through effective training, performance management, and skill development programs.- Implemented a preventive maintenance program, resulting in a 30% decrease in emergency service calls and enhancing equipment reliability.- Successfully completed 200+ service projects, ensuring on-time completion and adherence to safety regulations.- Generated $1.5 million in additional revenue through upselling service contracts and recommending equipment upgrades to clients.- Maintained accurate service records, including work performed, parts used, and equipment condition, to support effective tracking and reporting.- Collaborated with cross-functional teams, including sales, engineering, and customer support, to address customer needs and provide comprehensive solutions.