Chris Spera, Csm Email & Phone Number

Oswego, IL, US

Woonsocket, RI, US

• Supervising a team of 2 and matrix managing a team of 35 + Team Leads and Testers (6 Trains with 18 Project Teams):
• Manage a QA and Vendor Engagement program for all apps, vendors and teams directly impacting CVS-Aetna's NextGen Medicare plans, including Claims, PBM, Contracts & Pricing, Provider, Enrollment, and Data Warehouse.
• Insure all delivery of application installs and maintenance releases complete on time, on target and on budget,
• Manage application vendor engagements and liase with vendor contacts and CVS-Aetna management to insure timely dlivery and resolution of releases, MR's and defects
• Monitor and report on performance related issues and lead technical troubleshooting for all non-Production environments
• Coordinate and manage use of 3 Development and 3 QA environments to insure testing efforts don't conflict

Internet property. Technology product reviews and news. iTechGear has one mission - To bring technology out of the Cloud and down to earth where its easier to understand.Most of the computer users today are using an operating system that’s likely more than 15 years old (meaning Windows XP) as of right now. Most computer users are simply using the operating.

Chicago, IL, US

• Managing a team of 7, ensure the delivery of the entire Product Portfolio for all five states across all lines of business for the Individual and Family Market Division.
• Track Plan readiness ensuring Provider Contracting; Sales & Enrollment; Servicing, Claims, & Managed Care, UAT & Vendor Management, and Intake and Support Pillars are enabled to support member needs over the Plan Year.
• Manage Pillar processes to ensure that as Health Plans change and evolve year over year, that Project Teams can implement new healthcare networks and health plans as needed and required by both internal and external.

Kirkland, Washington, US

Kirkland, Washington, US

Kirkland, Washington, US

Kirkland, Washington, US

Kirkland, Washington, US

* Create QE Strategy and Test Plan for Upcoming Model N implementation* Advise Project Sponsor on Best practices for SDLC and Testing practices

Kirkland, Washington, US

In the capacity as a Sr. Consultant for Unify Consulting, take on the following as a Sr. QA Lead for Airbnb's Trust QA Team:* Act as the QA Org Lead in Waiting, assist with team management, guidance, and mentoring of team members* Lead QA for the Crisis Workgroup within the Trust Organization* Write and Execute BDD-based test cases for Trust Organization.

Tempe, Arizona, US

Corporate Software QA Transformation - Construct a QA Center of Excellence* Assess and Guide Staff in multi-domestic and multi-off shore locations* Assess and Consolidate Software Quality Assurance Process across ALL Anju Software divisions. Insure process and methodology are scaleable as new divisions and products come online.* Assess and Consolidate.

Oak Brook, IL, US

* Define, establish and create technical application support processes and Salesforce based ticketing process for all Millennium Trust Company Portal Products.* Support multiple Portal Products for multiple Salesforce Communities based financial portals. ** Provide basic SFDC Admin backup support to Salesforce Advanced Admin ** Currently pursuing.

Oak Brook, IL, US

Define, establish & standardize business analysis, software quality assurance & testing processes, including Requirements Management, Test Management, deployment, environment management, etc. for key financial firm. Define and standardize the implementation of BA and SQA tools. Insure that all defined and implemented process, tools and procedures integrate.

Sibiu, Transylvania, RO

Write product reviews (hardware and software), articles (opinion and editorial pieces) on IT and Technology covering any operating or computing system, any mobile device platform, including - OS X and iOS from Apple, Windows and Windows Phone from Microsoft, Android and its many flavors and variations from Google and their many partners, and on occasion.

Omaha, NE, US

• Test Support Management
• Configuration and environment management of 24 CICS mainframe testing environments
• Management of Test Support Staff o Coaching and mentoring o Staff Evaluations and career growth plans o Complete hire/fire authority
• Test Support Operations o Develop Support Operational Metrics and Reporting with calculations out to two standard deviations o Develop operational and procedural library o Develop and implement a cross training program.
• Education and identification of gaps
• Manage QA process o Assess and document current QA processes and insure compliance o Assess and identify process improvements that meet or exceed industry standards and best practice o Process o Personnel o Tools o.

* Provide Regulatory guidance and interpretation of applicable Federal Regulatory Requirements as they relate to business needs and requirements for Affordable Care Act related project - Uniform Summaries (SBC's)* Provide QA Leadership, process development, testing execution services and guidance (for System, UAT and Operational Testing Needs).* Provide.

Founding, Managing Editor Emeritus * PR Firm & Rep Management * Review Planning & Coordination * Freelancer and Writer Management * Submission Editing & PostingTechnologist - Covering * Mobility & Mobile Computing * Microsoft * Apple * Samsung, HTC and the Google Ecosystem CoIT and BYODHow-To Article DevelopmentHardware & Software ReviewerOccasional Guest.

PA, PA, US

Create and edit online content for WUGNET Publications and WUGNET.com and their online partners. Create an manage an online tips database for daily/weekly publication on Microsoft Windows branded, based products and Windows compatible hardware. Provide weekly columnar content to AOL/CompuServe on multiple technology subjects and arenas over a period of 10.

Naperville, IL, US

* Provide interim management, mentoring, direction and leadership to a diversely skilled and experienced staff of 6* Identify PIP candidates within the group resulting in 25% increase in team productivity* Working with company management, create, document, implement and follow up on performance improvement programs for identified team members* Restablish.

Chicago, Illinois, US

* Establish & create a software quality assurance program at RUMC to incompass all hospital (clinical and non-clinical) and university software development efforts. * Supervise and lead a matrixed team of 20+ testers in a Windows and Unix development and testing environment. * Establish standardized Release Management process for non-standard clinical.

Write product reviews (hardware and software), write articles (opinion and editorial pieces) on IT and Technology covering any operating system, any computer system, and any mobile device platform. Provide support to site visitors, and in general (as with every other team member) help keep the team on track with scheduled articles and reviews.Work directly.

Peachtree Corners, Georgia, US

* Establish QA and Release Management Process and SDLC Methodology with emphasis for taking the function off-shore. * Manage a team of 17 resources in both the Lake Zurich, IL and Atlanta, GA locations. * Evaluate Software QA Department and identify an appropriate offshore partner. * Define transition budget and staffing sunset schedules. $1.1M budget and.

Expansion of duties from LocalLaunch (a wholly owned subsidiary of R. H. Donnelley) when both combined to form R. H. Donnelley Interactive. Responsibilities are identical, but include Quality Systems located in Denver office (formerly Dex Media), as well as Sarbanes-Oxley and Release Management for all product offerings.

US

Reporting to the Chief Strategy Officer, establish QA and Release Management Process and SDLC Methodology. Staff a new Software QA Department (including Test, Process, Configuration Management and Release Management) and define the partner points and interfaces within the overall organization. Manage defects, and be the overall QA Guy.* Define and.

Nashville, Tennessee, US

* Lead and manage a QA Team of up to 7 in Nashville, TN office. * Develop QA Process. * Develop Configuration Management Process.* Insure proper testing is completed before software release.

* As a founding Editor, in conjunction with site management, define the mobile device review-teardown structure that has become an enthusiast site standard internet-wide.* Work with PR firms to secure product to review* Write and edit product and accessory reviews

Franklin, TN, US

Combining a TQM Approach and a RUP model, * Establish, document and implement Quality Assurance process and methodology for a Data Warehouse implementation for 20+ customers and over 3 Terabytes of data.* Establish Data Validation Guidelines resulting in 3 month validation cycle, a 50% ETL implementation improvement.* Design and lead the development and.

Using a TQM/ Best Industry Practices approach: * Establish Quality Assurance department and process company wide for both Reqs and Freedom product lines using both manual and automated testing approaches, in a start-up, dot-com environment. * Establish and maintain QA Test and Process Engineering policies and procedures. * Project Management for all.

Wetzlar, DE

• Managed department responsible for implementation & operational effectiveness of ISO 9002/ FDA/cGMP quality systems in 3 domestic & 1 international locations. Managed a team of 13 + quality system auditors. Responsible.
• Designed a paperless documentation system compliant with FDA & ISO 9000 requirements
• Reengineered Customer Complaint & Product Performance data systems. New process included internal & external data sources, a centralized database, & Lotus Notes/ Web Enabled front end
• Responsible for operational effectiveness of Customer Complaints & Comments related to Product Performance. Effective process operation required engaging the organization to manage product returns, Product & Project.
• Reengineered in-warranty repairs & return authorization processes to reduce shipping and warranty costs. Maintained inventory levels dropped by 20%, creating a realized annual savings of $250,000.

Developed and implemented custom database solutions for local, Chicago-land merchants

Wood Dale, IL, US

Manage and audit ISO 9001 certifications for domestic facilities.

Manage a technical documentation processing team of 4 providing manufacturing, and validation support documentation to internal QA and corporate customers.

Ba, English & Technical Writing

Quality Management In Manufacturing

Journalism

Education record