Chris Stallone Email & Phone Number

West Babylon, Ny, Us

West Babylon, Ny, Us

Waltham, Ma, Us

-Achieved a UGC rate of 63.84%, highlighting strong member involvement and reduced reliance on host-driven content.-Increased page views year-over-year by 74.04%, demonstrating growing community activity and value.Enhanced Value Analytics aims to simplify the process of locating top-rated solutions and resources. Our efforts have resulted in a 500% increase in the community's growth rate for solution views, as reported by Khoros.Winner of the 2024 Community Leadership Awards for Outstanding Community ROI

Mountain View, California, Us

• Drove the establishment of an expansive and influential alumni network of 30,000+ members, encompassing diverse go-to-market (GTM) segments including Consumer, Enterprise, and Government. Built, launched and migrated exiting network to a new community platform. • Strategically architected, launched, and seamlessly migrated the community to a cutting-edge platform, guaranteeing uninterrupted engagement and optimal user experience.• Achieved an extraordinary 300% surge in weekly on-platform engagement, cultivating a dynamic and vibrant environment that fostered meaningful interactions among community members.

Mountain View, California, Us

•Pioneered and implemented a remarkably efficient community support program, achieving an exceptional 96% resolution rate within 24 hours since its launch in 2021. Notably, an impressive 97% of these resolutions were successfully achieved with just a single touch, showcasing streamlined and effective support processes. •Spearheaded a notable 26% increase in the number of support tickets resolved within 24 hours since the community's inception, delivering expedient solutions to community members. •Recognized as the recipient of the distinguished "Outstanding Community ROI" award by the esteemed Community RoundTable, underscoring the demonstrable and significant return on investment (ROI) delivered to the business/organization.

Milpitas, Ca, Us

• Led the successful launch, steadfast maintenance, and remarkable expansion of SonicWall's pioneering community, catering to a diverse range of customers, partners, and vendors subsequent to the company's separation from Dell. • Orchestrated the highly impactful Community Champions program, engaging 240 influential power users from 50 esteemed companies. Resulted in an exceptional fiscal year ROI of $641,092, underlining the tangible value generated by fostering collaboration and advocacy within the community.

New York, Ny, Us

• Engineered and executed highly effective community engagement strategies, resulting in remarkable improvements in customer satisfaction ratings and driving substantial return on investment (ROI)• Crafted and established comprehensive community guidelines and policies, ensuring an inclusive, secure, and thriving environment for all members, fostering trust, collaboration, and productivity.

San Jose, California, Us

Utilize qualitative and quantitative research methodologies to improve the user experience. Engaging with teams across the enterprise to collaborate and deliver actionable research findings and recommendations based on business priorities.Key-Results:• Multi-Factor Authentication (MFA) Study - Keeping employees and company information confidential and secure today is of critical importance. As an added security measure introduced a new Multi-Factor Authentication (MFA) solution.-Key Results - MFA solution rolled out to 10,000+ employees.• Digital Sales Technology Needs Study - Understand 1,100+ Digital Sales and Presales reps’ current practices for technology usage. Understand how corporate can better enable the digital sales team to work and improve sales metrics while identifying pain points employees experience in their day to day work.

San Jose, California, Us

• Deliver invaluable input and strategic leadership in the development and implementation of community programs, meticulously aligned with business objectives to drive exceptional value for both the company and its esteemed members. • Unleashed pivotal contributions towards case deflection, yielding an extraordinary $3.2M return on investment (ROI) for the fiscal year by exponentially amplifying user views to a staggering 11 million on technical answers, effectively circumventing the need to open new support cases. • Diligently track, analyze, and derive insights from key performance indicators (KPIs) within the community ecosystem, encompassing metrics such as power user engagement, active member participation, and impactful discussions. • Regularly present comprehensive reports to internal teams and executive stakeholders, providing vital visibility into community performance and strategic decision-making.

Plan and execute all digital marketing, including SEO, marketing database, email, social media and display advertising campaigns. • Responsible for creating and curating shareable content; determining which platform is best suited for each piece of content.• Building and managing social media profiles and presence.• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.• Foster partnerships with other organizations, including: ASPCA, Mayors Alliance, Maddie’s Fund and more.

Manage social media campaigns and day-to-day activities. Duties include online advocacy, writing editorial, community-outreach efforts, promotions, etc.Manage presence in social networking sites including Facebook, Twitter, and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed.Become an advocate of the Company in social media spaces, engaging in dialogues and answering questions where appropriate.Monitor effective benchmarks for measuring the impact of social media programs, and analyze, review, and report on effectiveness of campaigns in an effort to maximize results.Monitor trends in social media tools, trends and applicationsManage organization’s Twitter and Facebook account to promote and extend reach in new online marketing initiative.Grow company presence and increase organizations reputation through researching additional social media opportunities.Measure success on different platforms through Klout, and Radian 6.

Monitor/maintain companies and clients Facebook, and twitter pages.Recommend and build a company presence on additional social media sites.Experiment with new and alternative ways to leverage social media activities.Monitor trends in social media tools, trends and applications and appropriately apply that knowledge to increasing the use of social media.Measure the impact of social media on the overall marketing efforts.

Hempstead, Ny, Us

Participated in research or clinical work involving treatment operations and experiments, update and maintain data, compiling facts, establishing projects.Supervised projects, assisting head individuals while continuing to meet deadlines with simultaneous projects and tests.Monitored inventory, requisition supplies prior to depletion, stock and maintain laboratory supplies.Operated, cleaned, & sterilized laboratory equipment, and instruments.Responsible for all assigned clerical duties associated with the laboratory.Maintained confidentiality of sensitive information concerning the company, experiments, testing, and employees.“Christopher has also shown great leadership ability by teaching others how to do new tasks and promoting teamwork. He excelled at bringing in new creative ideas and looking at everything in a completely different perspective.”-­‐Erin Horn Manager, Hofstra University

Master Of Science - Ms, Information Architecture And Knowledge Management - User Experience Design

Master Of Business Administration - Mba, Business Administration And Management, General

Bba, Management

Management