As an accomplished general manager, operations, and finance professional with over 20 years of experience, I leverage strong skills in team-building, problem-solving, and executive-level communication to develop high-performing cross-functional teams that optimize efficiencies, grow value, and minimize risk while effectively meeting customer needs. Serving in a multitude of leadership and staff positions, I have proven that I can successfully guide, coordinate, execute, and assess complex programs and projects within large global organizations. Specific highlights from my career that I am most proud of include:• Safely directing operations @ Amazon through six Peak seasons as well as multiple high-velocity sales events• Expertly managing multi-million-dollar budgets and accurately accounting for up to $1.3 billion dollars of equipment• Developed and launched new programs that improved the speed of package deliveries to customers by 27%. This program routinely saves ~2.2 million packages annually.AREAS OF EXPERTISE:Leadership and Team-BuildingOperational ExcellenceProgram/Project ManagementCustomer ServiceData Management and AnalysisTalent Selection and DevelopmentContinuous ImprovementResource and Budget ManagementHuman ResourcesStaff Direction and Task PrioritizationAdvanced Microsoft Office Skills
Listed skills include Leadership, Six Sigma, Team Building, Intelligence, and 36 others.