Chris Stoddart Email & Phone Number

• Responsible for the development and deployment of the enterprise operating model o Training content, tools, template and workbookso Standard work procedures
• Delivered an enhanced CI App and Dashboard to capture and report on Strategic Objectives
• Redesigned the Annual Lean Maturity Assessment to better align with the organizational need
• Updated the twice yearly Lean Showcase to align with the Annual Lean Assessment
• Created RFP documents and successfully negotiated contract delivery for a 4 year term
• Manage external vendor relationship and contract adherence - 400 days per yr

Oakville, Ontario, Canada

• Lead the business operations with defined action steps/plans and clear goals to support strategies required to maximize the performance of the organization related to Lean Continuous Improvement Consulting
• Manage operational budgets, financial reporting and resources for each short- and long-term contract and services, P&L, operational strategy, pricing strategies, quoting and estimation, defined offerings & delivery.
• Act an executive-level coach utilizing the GROW Mode

New York, United States

• Lead the business operations with defined action steps/plans, a realistic timeline, and clear goals to support strategies required to maximize the performance of the organization related to Lean Continuous Improvement.
• Manage operational budgets, financial reporting and resources for each short- and long-term contract and services, P&L, operational strategy, pricing strategies, quoting and estimation, defined offerings & delivery.
• Develop, implement, and manage national sales and business development strategies, ensuring overall alignment with corporate objectives including outlining expectations for sales, gross margin, and pricing for the.
• Lead, inspire, develop, and motivate the sales team to conduct market research, identify and actively pursue opportunities to develop new business and channels that maximized growth targets and are consistent with.
• Act an executive-level coach GROW Model and Kata; coach and develop 8 internal lean experts to Green Belt and Black Belt levels
• Perform people management, workflow management, coaching, training, development, performance management, and completing performance appraisalsHighlights:

New York, United States

Canada

• Performed business development, sales, and account management activities including relationship management & end-end communication with customers, effectively collecting customer requirements, managing customer.
• Prepared sales plans and campaigns, business plans, P&L, spends against budget, product development plans, resource forecasts, and performed tracking to grow the business
• Created informative presentations, presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, conferences, and other customer-facing events or meetings to cultivate.
• Provided training on consultative sales techniques and account planning (including account profiling, account positioning strategy, marketing strategy, customer needs analysis, service improvement planning, and.
• Performed people management by ensuring the allocation of appropriate resources, the commitment of staff to the achievement objectives and targets, managing performance, and appraisals, succession planning for.
• Led the Greenfield 2P lean design for coffee bean roasting facility reducing overall design and construction costs by $11 million

• Performed all aspects of customer management including the execution of sales strategy, driving net sales, budgeting, forecasting, P&L management, analytics, relationship management, and strategic business planning for.
• Took ownership of your assigned customers including implementation and onboarding, ensuring retention and maintaining overall customer satisfaction
• Acted as a trusted advisor to customers and drive continuous value of marketing strategy; understood the goals and objectives of customers and helped them achieve success and identify and develop expansion opportunities
• Acted as an executive-level coach for GROW Model and Toyota Kata for various clients; coached and mentored client leads and certified candidates to Yellow/Green/Black Belt levels.
• Performed employee development & management including recruitment, training/coaching, resourcing planning, issue reporting/closure to meet the Service Level Agreements (SLA’s)Highlights:
• Certified 21 University staff members to Yellow Belt level