Christopher Sudac Email & Phone Number

Port St Lucie, Florida, United States

• Lead the development and execution of learning and development programs, knowledge management strategies, and change management and engagement initiatives within the contact center.
• Collaborate with contact center leadership to craft and implement business support strategies aimed at supporting the transformation of the organization.
• Cultivate and maintain strong relationships with key stakeholders, both within the contact center and across RadNet's various departments.
• Analyze data and industry trends to inform strategic decision-making, with a primary focus on learning, knowledge management, and change initiatives.
• Develop and deliver dashboards, presentations, and communications to senior leadership and other stakeholders, emphasizing the importance of learning and development, knowledge management, and change management.
• Coordinate and lead cross-functional teams to execute strategic initiatives related to learning, knowledge management, and change.

Port St Lucie, Florida, United States

design and develop training that facilitates behavioral change, transfers critical knowledge, and develops technical, soft skills and strategic skills in our team members. Additionally, the scope of responsibility includes evaluating the effectiveness of the training, adoption, and ensuring the training meets the needs of the business and its objectives..

United States

• Work closely with stake holders to develop and implement strategies to drive business growth.
• Monitor effectiveness of all training and made adjustments to ensure goals are met within specific timelines.
• Use strategies to eliminate waste and increase performance by removing flaws in processes.
• Collaborate with HR and Legal leadership to establish policy, procedures, and regulations for delivery of programs.
• Instructional design expert developing learning techniques methods, evaluating short- and long-range effectiveness adult learning; managed roles securities permissions associated LMS access developed maintained.
• Curriculum design loading SCORM AICC Open Content Network courses into LMS; provided content development product.

United States

• Work closely with stake holders to develop and implement strategies to drive business growth.
• Monitor effectiveness of all training and made adjustments to ensure goals are met within specific timelines.
• Use strategies to eliminate waste and increase performance by removing flaws in processes.
• Collaborate with HR and Legal leadership to establish policy, procedures, and regulations for delivery of programs.
• Instructional design expert developing learning techniques methods, evaluating short- and long-range effectiveness adult learning; managed roles securities permissions associated LMS access developed maintained.
• Curriculum design loading SCORM AICC Open Content Network courses into LMS; provided content development product.

Port St Lucie, Florida, United States

• Managed full cycle of curriculum design, including facilitator user guides, participant workbooks and PowerPoint presentation decks.
• Resolved issues and monitored progress towards resolution.
• Created SCORM courses for LMS to maintain KPI compliance.
• Increased customer KPIs by decreasing complaints and increasing performance metrics. Identified learning needs through need analysis & KPIs; assisted in developing high level briefings for the Navy program offices.
• Expanded QC program beyond traditional agent calls (e-mail response/documentation/corporate communications).
• Developed coaching initiatives that supported senior management change efforts resulting in increased team productivity while also identifying business opportunities leveraging information/relationships with key.

24427 Mussellwhite Dr, Waverly, VA 23891

• Supervise the care and safety of 100+ level 2 inmates
• Enforce state and governments security standards
• Enforce regulations through effective communication and the use of progressive sanctions
• Compile daily evaluations of inmate behavior looking for trends and changes in behavior

Connecticut, United States

• Responsible for day-to-day operations in a military confinement corrections facility
• Instructed new offenders on the rules and regulations of the institution, housekeeping, and sanitation
• Complete patrols of pods and work areas performing security checks and inmate counts
• Maintain records of equipment and supplies
• Ensure proper security of inmate transports

Bachelor Of Science, Business Intelligence & Analytic Mgmt, 3.82

Bachelor'S Degree, Adult And Continuing Education And Teaching

Heating, Air Conditioning, Ventilation And Refrigeration Maintenance Technology/Technician (Hac, Hacr, Hvac, Hvacr), 12

I graduated from my Vocational High School as a licensed Sheet Metal Mechanic.