Chris Sullivan Email and Phone Number
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๐นORCHESTRATES๐นINNOVATES ๐นEMPOWERSAs a technology executive with a passion for innovation, I thrive at the intersection of operations, finance, and marketing, all grounded in a strong foundation of technology. My career has been defined by my ability to lead cross-functional teams, drive results, and deliver projects from concept to execution. I pride myself on orchestrating complex initiatives that not only meet business objectives but also empower my team to exceed expectations.I believe that true leadership is about lifting others up, and I find immense satisfaction in helping my team unlock their potential. Iโm a visionary thinker with a strategic mindset, always looking ahead to anticipate challenges and opportunities. My resilience and adaptability have allowed me to navigate complex environments, from leading global digital transformations to managing multimillion-dollar budgets.What drives me most is working with mission-driven organizations that know who they are and what they aim to achieve. Iโm committed to creating lasting value by connecting with people, understanding their needs, and developing solutions that align with their goals. My approach is collaborative, patient, and people-centricโI donโt need to be the hero, but I take pride in being the one who makes the entire team shine.๐นORCHESTRATEDA global digital transformation across 42 countries, aligning multiple brands and franchisees, resulting in streamlined operations and a 20% reduction in technical debt. Led a team of 150 internal and external resources to deliver a unified enterprise strategy, enhancing overall business efficiency.๐นINNOVATEDA consumer data platform that created a comprehensive inventory and data repository, optimizing data management across multiple brands and increasing data accessibility by 30%. Developed and implemented a personalized REDCard solicitation program, reversing a decline and driving a 20% increase in card applications to over 6 million annually.๐นEMPOWEREDCross-functional teams by fostering a collaborative environment that enabled the successful execution of a multimillion-dollar technology budget, ensuring on-time and on-budget project delivery. Implemented talent development initiatives that increased team performance by 15%, with several team members advancing to leadership roles.
Self Esteem Brands, Llc
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Chief Information OfficerSelf Esteem Brands, Llc Jan 2023 - PresentWoodbury, Mn, UsA global leader in the health and wellness industry, operating multiple fitness and lifestyle brands dedicated to improving lives through accessible, results-driven experiences.LEADERSHIP: During tenure at Self Esteem Brands, provided visionary leadership in developing and executing enterprise strategies across multiple brands and global markets. Spearheaded transformative initiatives in digital technology and operational efficiency, driving innovation and enhancing collaboration among franchisees, brands, and technical teams. Led the organization through significant digital and operational changes, fostering growth and optimizing performance in a rapidly evolving industry.RESULTS: โค Managed a $35 million annual spend with a team of 150 internal and external global resources, optimizing collaboration and performance while developing IT strategies and policies that reduced technical debt and increased revenue.โค Implemented advanced facility technologies to streamline operations in clubs and headquarters, achieving significant cost reductions while launching the Anytime Fitness app internationally, driving global digital transformation.โค Fostered robust partnerships among franchisees, master franchisees, brands, and technical teams, enhancing collaboration and growth across multiple markets.
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Vice President Information TechnologySelf Esteem Brands, Llc Apr 2021 - Dec 2023Woodbury, Mn, UsRESULTS: โค Directed Club Management and Member Management Software and Payment Systems with an annual spend exceeding $15 million, coordinating with 17 global vendors, while managing an internal technology budget.โค Maintained and innovated B2C and B2B payment strategies across the franchise network, processing over 50 million transactions annually, and created a Business Capability Framework for brand consistency and enterprise prioritization.โค Developed and structured a comprehensive Data Security Program while managing robust data architecture and repository in an evolving regulatory global landscape
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International Technology Platforms And Payments DirectorSelf Esteem Brands, Llc Nov 2018 - Apr 2021Woodbury, Mn, UsRESULTS: โค Managed a minimum of 2 vendors per country with an annual spend exceeding $10 million, and maintained, developed, and innovated B2C and B2B payment strategies for over 20 million transactions annually.โค Delivered 18 Customer Relationship Management (CRM) systems across 34 countries, supporting Franchise Sales, Facility, and Lead Management, while creating sustainable processes and documentation.โค Supported and resolved technology issues through a standardized help desk approach, ensuring data security and compliance with GDPR and other regulatory requirements across diverse cultures and environments.
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ConsultantProject Consulting Group 2018 - 2018Stillwater, Mn, UsRESULTS:โค Delivered management consultation to senior leaders and teams, driving strategic alignment and effective program execution.โค Developed innovative financial services products, enhancing customer loyalty and retention.โค Managed B2B and C2B payment systems, increasing profitability through optimized processes.โค Led Big Data, Data Management, and Master Data Management initiatives, expanding business capabilities and generating actionable, business-driving insights. -
Senior Director | Finance Business Systems ServicesTarget 2014 - 2018Minneapolis, Mn, UsA leading retail company known for its innovative approach to merchandising, technology, and customer experience, delivering a wide range of products through an extensive network of stores and digital platforms.LEADERSHIP: During my time at Target Corporation, provided visionary leadership across various roles, driving transformative innovations in Financial services, operations, technology, finance systems, and business processes. Spearheaded initiatives in process re-engineering, robotic automation, and end-user computing, enhancing operational efficiency and system integration. Cultivated strategic partnerships and directed enterprise-wide projects that advanced the companyโs technological capabilities and financial strategies.RESULTS: โค Led the startup of Process Re-engineering and Robotic Automation, reducing approximately 75 FTEs in Finance Controllership and Operations by around 10%.โค Achieved quarterly savings of about 5 FTEs through strategic leadership in End User Computing and Process improvements, while managing Master Data and Processes for three domains and Target Canada across a team of 120 in three countries. -
Director, Business SystemsTarget 2011 - 2014Minneapolis, Mn, UsRESULTS: โค Directed the technical aspects of a $6 billion credit card receivables sale, managing sub-vendors and navigating regulations and data-sharing security, while improving the online REDcard guest experience and saving approximately $1.5 million annually.โค Coordinated the Contact Center response to the 2013 data breach, increasing call volume processing capacity by 50 times and leveraging global partnerships and call center capacity to educate senior leaders on capabilities.
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Sr. Group Manager, Target Financial Services Business SystemsTarget 2009 - 2011Minneapolis, Mn, UsRESULTS: โค Oversaw the enterprise-wide upgrade of Auto Dialer technology and support, ensuring compliance with changing regulations and facilitating 25 million guest contacts, while negotiating a 15% savings on a $30 million contract with a card processor and fostering a strategic partnership for product development.
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Senior Group Manager, Financial Services Product DesignTarget 2005 - 2009Minneapolis, Mn, UsRESULTS: โค Implemented a personalized REDCard solicitation program that reversed a decline in card acquisition, resulting in a 20% increase to over 6 million applications annually, and designed the Decoupled Debit Card program, contributing to approximately 10% of Targetโs sales and enhancing REDcard penetration.
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Sr. Manager, Card Acquisition And ActivationTarget 2005 - 2008Minneapolis, Mn, UsRESULT:โค Recruited by senior leadership for proven success in managing card programs and enhancing customer relationship management, tasked with driving growth for the REDcard program.
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Sr. Manager, Crm - StoresMarshall Field'S 2003 - 2005UsRESULTS:โค Promoted to enhance department store sales by leveraging guest data through revamped training, processes, and technology, restructuring the credit loyalty program to boost sales, analyzing and optimizing the Gift Card program, and overseeing POS operations for improved performance. -
Operations ManagerMarshall Field'S 1999 - 2003UsRESULTS:โค Managed operations for 65 stores, overseeing cash office, tender processing, and guest services, leading cash office consolidations, standardizing processes, and implementing new restaurant POS systems, achieving a 20% payroll reduction through time studies and process improvements.
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Operations ManagerMarshall Field'S 1997 - 1999UsRESULTS:โค Negotiated and integrated Licensed Business contracts within department stores, leading operations, change management, and financial reconciliation for both licensed and non-retail businesses, including procurement for Pharmacy operations.
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Director Of Store OperationsVenture Stores 1994 - 1997UsRESULT:โค Recruited to manage operations for a 100+ store chain with a $2B annual budget, overseeing payroll, technology, marketing, and equipment, while successfully launching private label credit card and customer loyalty programs. -
Advertising ManagerParts Plus Autostores 1993 - 1994Responsible for wholesale and retail advertising to drive sales for a 1,000 stores (franchise and company owned)
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Sales Promotion ManagerRose'S Stores 1987 - 1993Started in stores in 1987 as a manager trainee before running two stores and then moving to the headquarters office in marketing/merchandise presentation.
Chris Sullivan Skills
Chris Sullivan Education Details
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Davidson CollegeHistory
Frequently Asked Questions about Chris Sullivan
What company does Chris Sullivan work for?
Chris Sullivan works for Self Esteem Brands, Llc
What is Chris Sullivan's role at the current company?
Chris Sullivan's current role is Results-Oriented Business Architect ๐น People-Centric Leader ๐น Insightful Technology Executive | Chief Information Officer.
What is Chris Sullivan's email address?
Chris Sullivan's email address is ch****@****get.com
What is Chris Sullivan's direct phone number?
Chris Sullivan's direct phone number is +161221*****
What schools did Chris Sullivan attend?
Chris Sullivan attended Davidson College.
What are some of Chris Sullivan's interests?
Chris Sullivan has interest in Wood Working, Gardening, Education, Reading, Disaster And Humanitarian Relief, Puppetry.
What skills is Chris Sullivan known for?
Chris Sullivan has skills like Talent Management, Strategic Thinking, Analysis, Merchandising, Retail, Business Process Improvement, Business Process Architecture, Change Management, Store Management, Team Leadership, Leadership, Strategic Planning.
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