Organizing is my passion! I derive immense satisfaction from crafting efficient systems to organize information and tasks, fostering streamlined processes. As a dedicated lead, I empower others by collaboratively setting focused growth goals, both individually and corporately, within the region.In my current role as a lead documentation specialist, I excel in liaising with referral sources to ensure compliance and substantiate the medical necessity for DME supplies. With a career spanning over 5 years in DME/Home Health, I consistently exhibit a profound grasp of industry intricacies and an unwavering commitment to delivering exemplary patient care. My extensive experience of 15+ years in administration and customer service underscores my ability to provide executive-level support that transfers across any industry.PROFESSIONAL CAREER HIGHLIGHTS:• Achieved a 30% reduction in backlog by implementing templates, response prompts, and auto calculations, leading to streamlined account follow-ups and improved response time.• Maintained documentation accuracy at 95%, resulting in a significant decrease in adjustments for incomplete accounts, ultimately saving costs by reducing adjustments to $0.• Played a key role in managing and administering data for a $52 million-dollar sales "flash" report, ensuring timely and accurate reporting to support decision-making processes.• Collaborated with subject matter experts to develop comprehensive end-user manuals, training materials, business plans, company documents, and Standard Operating Procedures (SOP), enhancing organizational efficiency and knowledge transfer.EXPERTISE: Medical Document Review | CPT, HCPCS, and ICD-10 Codes | Medicare & Medicaid Compliance Review | Prior Authorization Submission | Training and Development | DME Intake and Order Processing | Medical Billing | EMR Management | HIPAA Compliance and Regulatory Requirements | Technical Writing | Creative Writing
Listed skills include Leadership, Administrative Assistance, Writing, Team Building, and 31 others.