General Manager
Current• Reduced food cost from 33% in 2004 to a consistent 24% pre and post-pandemic by renegotiating vendor relations, bringing in new vendors, and revamping the menu.• Reduced turnover from 250% to 25% by changing hiring standards and implementing a training program.• Transitioned the restaurant’s marketing strategy to incorporate social media and website platforms.• Implemented new POS, payroll, and scheduling systems and remodeled kitchen and restaurant.• Developed partnerships with local businesses, nonprofits, and apartment complexes to strengthen community relations, boosting visibility and fostering long-term connections with local clientele.• Navigated the pandemic by securing two Paycheck Protection Program (PPP) grants that have been forgiven. All employees wanting to return were brought back quickly and are still employed.• Restructured employee job responsibilities to cut payroll by $150,000 per year from 2021-2024 to offset the increase in minimum wage set by city legislation. Resulted in increased efficiency and effectivity with less.• Received Partners in Food Safety Winner for seven straight years with Denver Health Department by scoring 95% to 100% on semiannual inspections.
