Sr. Client Services Professional - Msp
Current• Manage Scientific, Clinical and Animal Research Area job categories • Oversee the end-to-end job requisition process for Merck US operations (All regions).• Establish relationships with Client stakeholders and managers.• Escalation point regarding external worker performance concerns for vendors and Client.• Assist in developing job descriptions, screen resumes, and provide consultative market advice to hiring managers and candidate feedback to suppliers to impact fill ratios, cost savings, and risk mitigation.• Screen candidate resumes as needed and short list submissions for Client review.• Coordinate candidate interviews with managers, as well as attain post-interview feedback.• Follow up on new external worker on-boarding requirements and coordinate with suppliers and client managers as needed.• Partner with Client on its program objectives and provide industry guidance and best practices. • Execute initiatives for continuous improvement and operational efficiencies.• Follow program guidelines in order to maintain SLAs/KPIs