Chrissy Leach Email and Phone Number

Additional Responsibilities Include:- Recruiting, interviewing, hiring and supervising the Ticket Sales Intern each semester- Attending conferences and seminars to learn about sales management and leadershipFinished 2017-18 season with 2 reps in Top 25 of NBA account executives for group sales revenueFinished 2018-19 season with 2 reps in Top 25 of NBA account executives for group sales revenueFinished 2019-20 season with 2 reps in Top 25 of NBA account executives for group sales revenue

Responsibilities Include:- Attracting new clients and ensuring that existing clients are satisfied and retained- Working closely with upper management to develop and implement sales strategies including pricing and maximizing revenue- Ensure execution of developed sales strategies, plans and promotional programs- Grow sales by identifying potential new customers in key group sales categories by understanding their business and communicating product value- Ensure customer communications are tracked in CRM system to maintain year-round touchpoint planFinished 2015-16 season with 4 reps in Top 25 of NBA account executives for group sales revenue

Responsible for selling group tickets as well as servicing accounts and renewing existing group accounts with a focus on schools, community groups, and special interest organizations, as well as the corporate community.Responsibilities include:- Actively selling group tickets and group assets such as Primetimes and Kids Tunnels- Achieving sales goals including revenue objectives as assigned by the company- Organizing in arena group functions and hospitality- Handle day-to-day communications with client lists- Implementing all consignments and settlement of accounts- Maintaining computerized records of all group accounts- Assisting with various ticket promotions, community events, and social or civic activities or requests- Following-up with customers in regards to customer service- Handling Customer Service duties on game nights as neededFinished 2012-13 season ranked #2 of all NBA reps for group sales revenue and seats soldFinished 2013-14 season ranked #1 of all NBA reps for group sales revenue and seats sold

- Reported directly to Vice President of Property Insurance- Responsible for all customer service aspects of new and existing accounts, including policy changes and some negotiating- Oversaw the policy renewal process, including creating files to ensure a smooth transition for our brokers when our clients' policies are set to expire- Responsible for reporting claims and following up for timely information regarding new claims

- Reported to Sr. Director of Ticket Sales and Marketing- Worked on numerous projects, including: writing and proofing text for website and e-newsletters, prospecting Boston-area businesses, updating available suite inventory, organizing registrations and confirmations for season ticket holder events, and writing text for Club Green Kids- Assisted with the High Five Kids Tunnel program and handed out halftime stats to courtside seats at all home games, as well as met groups as they arrived to the arena and assisted with Post Game Shoot-Arounds

Gained marketing experience in minor league baseball by rotating through all departments, including: group sales, merchandise, promotions, and the ticket officeExplored various game-day positions, such as ushering, hawking, and supervising the kids' area, also dressed as mascotStrengthened ticket sales by cold calling previous customers as well as potential new customers for 5 hours a day for 2 weeks during the season

Obtained experience in merchandise, tickets, and in-game activities with kids on game days, also dressed as mascotResponsible for pre-game set-up in the dugouts for every home game