United Rentals acquired New South in March 2024. Despite the acquisition, I continue in my original role and oversee a large-scale project within the transmission industry in South Florida. Our team facilitates access to the powerline project by constructing temporary mat roads and several miles of permanent aggregate patrol roads. We provide environmental protection measures during construction and restore the powerline right-of-way (ROW) to close out each phase.

• Analyze project requirements and specifications to prepare cost estimates. • Develop detailed proposals and bids for clients.• Collaborate with suppliers and subcontractors to obtain competitive pricing. • Plan, execute, and oversee project tasks to meet deadlines and budget constraints. • Monitor project progress and adjust schedules as needed.• Ensure compliance with contract terms, safety regulations, and quality standards. • Manage resources, Including labor, equipment, and materials.• Conduct site visits to ensure work aligns with project specs.• Communicate project status, forecasting revenue, costs, schedule, billing, and other key metrics. • Efficiently manage project plans, material submittals, RFIs, and change orders.• Led the execution of several large-scale projects within the pipeline and powerline Industries with budgets up to $60MM.

• Processed invoices and ensured timely and accurate payments.• Performed three-way match (PO, receiving, and Invoice) to ensure the validity of vendor charges.• Reconciled vendor statements and resolved discrepancies In payments or billings. • Managed and updated the Accounts Payable ledger with accuracy and In compliance with company policies. • Executive Assistant to the President.• Managed various calendars and schedules.• Scheduled and organized all tradeshow events.• Developed product marketing literature & material.• Implemented OSHA standard safety plans & SOP’s.• Administered training to all employees while working directly with OSHA on company audits.

• Provide exceptional customer service by efficiently managing guest check-ins and check-outs, handling inquiries, and addressing guest requests.• Answer phone calls, handle email correspondence, and respond to guest inquiries in a timely and professional manner.• Communicate with other resort departments (housekeeping, maintenance, concierge) to address guest needs and ensure a seamless stay.• Resolve guest complaints or escalate issues to management when necessary, maintaining a calm and professional demeanor.• Maintain up-to-date knowledge of resort amenities, local attractions, and upcoming events to provide accurate recommendations to guests.

• Assist customers with placing orders, checking order status, and processing transactions.• Coordinate with logistics and fulfillment teams to ensure timely delivery of orders.• Update customer profiles and account information as necessary.• Troubleshoot and resolve customer issues by gathering relevant information, analyzing the problem, and providing suitable solutions.• Maintain detailed and accurate records of customer interactions, transactions, and resolutions.• Process returns, exchanges, refunds, or other adjustments based on company policies.• Track and follow up on unresolved issues until a satisfactory resolution is achieved.• Stay informed about the company’s products, services, and promotions to provide accurate guidance to customers.• Educate customers on product features, benefits, and usage to enhance their experience.