Christa-J Dunn

Christa-J Dunn Email and Phone Number

AWS CSA | AWS CCP | CompTIA A+ | CompTIA IT Fundamentals
Christa-J Dunn's Location
Brooklyn, New York, United States, United States
Christa-J Dunn's Contact Details

Christa-J Dunn personal email

n/a
About Christa-J Dunn

5+ years of IT support experience with a strong background in AWS Cloud and project management. Skilled problem solver with a demonstrated ability to manage and communicate effectively. Certified AWS Solutions Architect and AWS Cloud Practitioner with additional qualifications in CompTIA A+ and IT Fundamentals. Proficient in remote troubleshooting and navigating AWS environments, with a quick learning pace and a continually expanding technical skill set.

Christa-J Dunn's Current Company Details

AWS CSA | AWS CCP | CompTIA A+ | CompTIA IT Fundamentals
Christa-J Dunn Work Experience Details
  • Fs Investments
    Help Desk Associate
    Fs Investments Jan 2023 - Dec 2024
    New York, New York, United States
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  • Fs Investments
    Help Desk Analyst
    Fs Investments Aug 2019 - Dec 2022
    New York, New York, United States
    • Provided technical support in person, via phone, and remotely, resolving approximately 95% of tickets with SLA.• Supported over 400 users across the country and provided in-person support for the NYC office of approximately 25 users. • Maintained office functionality by identifying and resolving hardware and software issues.• Resolved vulnerability tickets found from Qualys scans on endpoints.• Facilitated training, led, and mentored teammates in daily activities.• Responsible for onboarding/offboarding technology and software access.
    View
  • Citi
    Executive Support Intern
    Citi May 2019 - Jun 2019
    • Installed, configured, and troubleshooted hardware, printing/scanning devices, software, and other products in response to client service requests.• Assisted System Administrators with day-to-day ticket resolutions.
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  • Camba
    Group Leader
    Camba Feb 2019 - May 2019
    Supervise children ages 5-11.Manage classroom effectively to maximize learning and safety.Makes lesson plans.Lead daily group activities.Assist and review homework assignments.
    View
  • Cabs Home Attendants Service Inc.
    Human Resources Personnel Clerk
    Cabs Home Attendants Service Inc. Nov 2016 - Jan 2019
    Greater New York City Area
    Human Resources Personnel Clerk• Assist case coordinators and human resource department with daily tasks.• Follow up on clients’ satisfaction with the care they are being provided.• Assists with scheduling supervisory appointments, completing employee form, and calling home attendants to resolve compliance issues.• Maintaining and updating clients’ and home attendants’ records.
  • Family Dollar
    Customer Service Representative
    Family Dollar Jul 2013 - Mar 2016
    My responsibilities include assisting costumers, correctly managing money at a fast pace, efficiently getting the merchandise on the shelves, keeping the work area presentable, communicating with teammates, and securing the merchandise.
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Christa-J Dunn Skills

Microsoft Office Microsoft Word Social Media Microsoft Excel Powerpoint Teamwork Public Speaking Statistics Customer Service Matlab Management Leadership Chemical Engineering Mathematics Troubleshooting Money Management Aspen Plus Osha Certified Problem Solving Data Analysis

Christa-J Dunn Education Details

  • The City College Of New York
    The City College Of New York
    Chemical Engineering
    View
  • Npower Cloud Computing Program
    Npower Cloud Computing Program
    Information Technology
  • Npower Cloud Computing Program
    Npower Cloud Computing Program
    Information Technology
  • Npower Tech Fundamentals Program
    Npower Tech Fundamentals Program
    Information Technology

Frequently Asked Questions about Christa-J Dunn

What is Christa-J Dunn's role at the current company?

Christa-J Dunn's current role is AWS CSA | AWS CCP | CompTIA A+ | CompTIA IT Fundamentals.

What is Christa-J Dunn's email address?

Christa-J Dunn's email address is cd****@****lar.com

What schools did Christa-J Dunn attend?

Christa-J Dunn attended The City College Of New York, Npower Cloud Computing Program, Npower Cloud Computing Program, Npower Tech Fundamentals Program.

What are some of Christa-J Dunn's interests?

Christa-J Dunn has interest in Civil Rights And Social Action, Education, Science And Technology, Human Rights, Animal Welfare, Arts And Culture.

What skills is Christa-J Dunn known for?

Christa-J Dunn has skills like Microsoft Office, Microsoft Word, Social Media, Microsoft Excel, Powerpoint, Teamwork, Public Speaking, Statistics, Customer Service, Matlab, Management, Leadership.

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