contractor for Evangelical hospital

 developed and maintained cadence test plans with step by step details fro each scenario provide production support Participated in various testing and implementations regarding release upgrades On call support full time for cadence application assisted with documentation for training materials for students and trainers assisted with development and maintain cadence web page participated in EHR committee meetings provide input for projects analytical thinking for problem solving in relation to production issues, security, help desk and SU's Working knowledge CRM and IVR functions Trained in ADT Department, visit type, insurance, menu builds CRM Category builds ASP - Identity EHR Certified Assisted in the clan up of all ancillary service packages that were clinically inactivated EHR corrections team Working knowledge in other epic applications: optime/ed, EpicCare, ADT, HIM/Identity Call Center Encounter Conversions, RBOT Errors, Problem List Loads and Order Error pool Assisted with project completion which included analyzing production issues, training of new Geisinger employees on Scheduling/Prelude applications, testing of Epic System, detailed documentation on problem resolutions, and assisted with implementation of Epic upgrade for Cadence Application