Christa S. Email & Phone Number

Peoria, Illinois, United States

Greater Bloomington, Illinois Area

Practicing yoga for 20 years. I am a RYT 200 certified yoga enthusiast.I specialize in gentle & restorative yoga. I also teach hatha, vinyasa, basics/beginner & yin yoga in studio & fitness center settings.

Bloomington, Illinois, United States

Certified Yoga Instructor & Spin/Cycle Instructor - creating & teaching gentle, restorative & vinyasa group yoga classes & group spin classes

United States

Led policies and procedures, documentation and regulatory efforts for limited tenure and temporary labor workforce programs. Partnered on licensing policy/programs with broader HR & Development teams. Liaison for external vendor relations/companies providing the majority of organization’s temporary labor. Worked closely with HR leadership & executives to maintain/update and co-facilitate Talent acquisition (TA) training & onboarding to new TA specialists.

Full cycle sourcing/recruiting, matching people/skills to roles for long term success and achievement of organizational goals. Led sourcing, attraction, interviewing, selection and onboarding efforts for technical roles in financial/insurance industry.

- Worked closely with talent acquisition and business leaders to identify and support company wide succession planning and fulfillment of hiring needs- Resource and consultant for company talent/succession strategies and processes- Subject matter expert and lead of organization’s employee and leadership development programs (including policies/procedures)- Agile project team member- on multi-year organization-wide talent review strategy/process project: created and implemented talent and succession strategies, programs, training, and communications for all employee levels across the organization

- Full Cycle HR efforts- Compensation consultation, employee relations & succession planning- Managed employee relations, talent identification and career pipeline needs- Worked closely with leadership and executives on investigating and addressing performance concerns, Code of Conduct complaints and escalations and assisted in identifying and implementing solutions/resolution- Communicated with leaders and executives to identify top talent, succession plans and development of employees- Partnered with recruiting and business leaders on staffing and hiring needs- Strategized and implemented efficient and effective process improvements on several projects- Assisted employees and leaders with performance improvement strategies, leave requests and personnel concerns- Represented/partnered with leadership in facilitating terminations and unemployment hearings

- Managed/Led a team of 5-7 HR generalists and 20 Administrative Professionals- Oversaw HR functions for 1,000-1,500 call center employees, at multiple production site locations- Conducted employee investigations and consulted/advised business partners/leaders on employee performance management/concerns- Worked closely with the Marketing department and ad agencies to advertise, participated in full cycle recruitment efforts and retention initiatives

Bloomington, Illinois, United States

- Managed and led individual performance and development, strategies and compliance of business analyst, administrative specialist, and dispute resolution agent teams- Led and developed 30 administrative employees and 5 analysts- Served as client liaison for new and established clients- Led annual performance review and action planning to ensure client expectations were consistently achieved

- Directly supervised and developed 5 corporate trainers, 5 mid-level managers and 4-6 supervisors overseeing 300 production/call center employees- Implemented strategies for financial success- Oversaw training for newly hired collections/call center representatives and first line leaders- Assisted trainers, managers and supervisors with their individual/personal development, process improvements and training curriculum- Participated in recruiting efforts, interviewing and selection processes, working closely with HR teams on attraction and retention efforts

- Led group of trainers facilitating call center/collection training for new employees in various production jobs within Afni- (Customer Service and Collection based roles/duties)- Audited accounts, monitored quality assurance and calibrated these reviews with operations leadership, clients and compliance teams- Facilitated new hire onboarding and training courses- Supervised collection groups and training classes of 18-25 individuals

Master Of Arts, Organizational Leadership, 4.0

Bachelor'S Degree, Business Administration And Management, General, 3.96

Summa Cum Laude

Associate Of Arts