I am a forward-thinking Business Systems Analyst and Project Manager who has played an integral role in the successful implementation of multiple projects from Salesforce enhancements to cross-functional programs. All while, demonstrating the ability to solve complex problems and deliver consistent results across multiple departments and differing areas of business. I am a strategic and creative business leader with diverse experience in business analytics, project, and program management. As a results-oriented professional, I possess strong work ethic and a proven record of accomplishments in developing and executing innovative strategies that maximized business growth and performance, profitability, and customer satisfaction. I have a successful history of planning and leading projects that align business goals with solutions to drive process improvements, competitive advantage, and revenue growth. In particular, I have expertise in translating project requests into well documented requirements in order to successfully see ideas through to implementation.i'm not afraid to challenge the status quo and drive for continuous improvement in an organization and effectively build relationships to encourage synergy in optimized team performance. I am a proactive problem solver, who can assess business needs and provide appropriate solutions and process automation to improve operational efficiency and effectiveness.