Christa Barone Email & Phone Number

As a Fractional COO, I function as the Chief Operating Officer or Operations Director for entrepreneurs and businesses who aren’t quite ready to hire this role full-time. This allows me to provide clients with operational leadership, expertise, and technique at a rate they, and their business, are ready for. For some, that may look like just a few hours per week.I have an extensive background in business operations, coaching, funnels, systems setup, automation, podcast/live streaming production, course creation, copywriting/editing, training, sales management, workflow efficiency, and so much more.I am interested in working with those who are ready to:- Relieve pressure off themselves by delegating projects to their new Fractional COO.- Have the ability to say, “This is what I want done”, and know that it will be handled.- Get back to doing what they got into business to do. If you’re a coach, that means more time for coaching. If you’re a healer, that means more time for healing.- Focus on the aspects of their business they actually enjoy. Maybe you love writing content but hate designing the graphics. Maybe you love sales calls but hate looking at the numbers. Maybe you just want to coach and have someone else handle everything else.Even if you’re not sure what you need or where to start, let’s discuss your goals and form a plan of action together!Learn More at WickedWisdomConsulting.com

Overseeing company operations and employee productivity - ensuring systems, operations, and client success.

Acts as the main point of contact for prospects and clients, runs the office, and coordinates jobs.Duties Included:✨ Intercepts and prioritizes all incoming and outgoing prospect and client communication.✨ Produces proposals for clients and coordinates job schedule.✨ Creates and implements marketing initiatives on across social media accounts.✨ Website design and maintenance.✨ Manages survey tickets with counties and the state.✨ Manages vendor relationships and orders.

Miami/ Ft Lauderdale, Fl, Us

Innovated workflow solutions utilizing complex automation while also managing & implementing projects, engaging with clients, planning retreats, managing a sales team, & facilitating harmony between each department - coaching, sales, & operations. Duties Included:✨ Maximized use of 30+ systems to create efficient workflows with automation connecting systems.✨ Designed custom automation connections across systems to maximize efficiency. Trained & coached staff on systems, workflows, processes, & best practices. ✨ Trained and managed the sales team. Performed data analytics on sales performance & weekly marketing funnel & provided comprehensive performance reports. ✨ Developed & compiled Key Performance Indicators (KPIs), presenting monthly reports. Identified areas of improvement in the business and designed & implemented solutions.✨ Designed, proofread, & scheduled promotional material. Edited videos for public-facing & client-facing promotion. Collaborated with third-party companies to create & post promotional materials. ✨ Collaborated with team to facilitate client outcomes. Provided customer service to resolve client needs and issues. ✨ Planned, designed, and hosted annual virtual retreats for clients. Oversaw accounts payable and accounts receivable.

Miami/ Ft Lauderdale, Fl, Us

Acted as office support specialist to an alternative health team treating thousands of clients.Duties Included:✨ Managed 8 practitioners and 2 office staff to maintain office performance. ✨ Managed inventory of hundreds of products, procedure equipment, and supplies. Managed the sale and shipping of products to national and international clients.✨ Provided customer support services as needed, including scheduling appointments, upselling packages, navigating crisis calls, and selling products. ✨ Presented on Aromatherapy at annual health events.✨ Configured new CRM to be fully operational in less than a month, including transferring client data and creating a database of hundreds of packages, appointments, and products sold.

As the Aromatherapist, I consulted with pediatric patients and their families to provide aromatherapy during their hospital stay - long-term and short-term. This role included being highly aware of contraindications for various illnesses to deliver care in the safest manner possible.✨ Delivered patient and family care via aromatherapy safely and effectively.✨ Prepared aromatherapy materials for safe and effective usage, for high-risk patients in some cases.✨ Researched aromatherapy in clinical settings.✨ Presented research to hospital Directors and employees.

Acted as quality control technician for an FDA-compliant cosmetic and drug manufacturing company.Duties Included:✨ Oversaw quality control responsibilities in the filling and manufacturing department.✨ Performed audits on internal processes and paperwork.✨ Renewed all product licensing under FDA compliance. Wrote and reviewed FDA-compliant Standard Operating Procedures (SOPs). ✨ Developed and maintained specialized spreadsheets for QC and Technical Director. Issue identification and resolution. Produced annual reports. Produced FDA-compliant deviation reports.✨ Data entry and reconciliation of filling paperwork under FDA compliance. Researched ingredients and suppliers for the development of new products. ✨ Directed daily operations (greeting customers, answering phone calls, maintaining office supplies, assisting clientele, filing by FDA-compliant coding, etc.).✨ Trained personnel. Generation and verification of packing lists. Monthly water system maintenance.

Conducted physical testing of raw materials, bulk materials, and finished product samples to approve or deny their continuation in the manufacturing and packaging process according to FDA compliance.Duties Included:✨ Physical laboratory testing of raw material, bulk, and finished product samples.✨ Developed and maintained specialized spreadsheets. Produced FDA-compliant deviation reports.✨ Managed and recorded third-party lab results related to raw material, bulk, & finished product samples.✨ Calibrated various instruments and equipment used in laboratory, filling, and manufacturing areas.

Mclean, Va, Us

The international conference offered an opportunity for families, patients and health care staff to find inspiration and support to make patient and family centered care a priority in health care organizations all over the world. Over 700 people in health care including administrators, health care leaders, physicians, nurses and other staff attended the conference alongside patients and families excited to improve health care delivery.

Tallahassee, Fl, Us

Bachelor'S Degree, Communication And Media Studies

Associate Of Arts (A.A.), General Studies