Christa Berini Email & Phone Number

Singapore

Singapore

• Managing a team of 7 account managers supporting the growth of Expedia’s Vacation Rental business in APAC (ANZ, Indonesia and South Korea)
• Responsible for the recruitment, growth, and development of my team who manage the relationships with VR partners and maximize their portfolio production
• Leading the execution of market plans and supporting the team to meet or exceed their KPI targets
• Portfolio creation, setting direction and market-level strategy
• Continuously coaching… Show more Managing a team of 7 account managers supporting the growth of Expedia’s Vacation Rental business in APAC (ANZ, Indonesia and South Korea)
• Continuously coaching and giving feedback to direct reports; improving their effectiveness by building their skills and capabilities

Singapore

• Managed a regional team of 8 account managers supporting the success of HomeAway/Vrbo's supply efforts in APAC.
• Responsible for the recruitment, growth, and development of the Property Owner team who are focused on account management and/or acquisition.
• Lead a team of market managers to meet and exceed performance targets in Indonesia, Thailand, Korea, Malaysia, Taiwan, Philippines, Hong Kong, Singapore, and Vietnam.
• Elected team champion for creating an essential on-boarding… Show more Managed a regional team of 8 account managers supporting the success of HomeAway/Vrbo's supply efforts in APAC.
• Elected team champion for creating an essential on-boarding program for new team members.
• Lead the coordination of various regional support-based projects during HomeAway’s transition to the upgraded global platform.

Singapore

-Maintained strong partnerships with large property manager accounts.-Acquired new properties in strategic locations in Indonesia and onboarding new partners.-Identified key partners and optimized their listings with the goal to drive more conversion and GBV.-Engaged with 2nd tier partners to discuss opportunities and improve their poor.

Singapore, Indonesia

-Met with new hosts in Singapore and Indonesia to assess their home, hygiene standards, food and cooking skills to ensure it is up to the required standard for Traveling Spoon clientele.-Submitted reviews and photos of the experience to Traveling Spoon website

Singapore

Property rental manager for our family Vacation Townhouse in Mornington, Australia. Responsible for the marketing and promotion (Airbnb, Tripadvisor/Flipkey, HomeAway & Stayz), website development, guest communication, reservations, payment management, liaison between housekeeping, maintenance and meet & greet representatives, provisioning and customer.

Toronto, Ontario

• Gatekeeper for incoming leads and a valuable member of a sales team for a fast growing luxury villa rental company.
• Filtered, qualified and strategically assigned villa requests amongst the sales agents
• Applied effective sales techniques to close sales, exceeded sales targets, and delivered CAD$221,024.39 in gross sales within a 5 month period.
• Developed expertise selling Villas and Chalets and dealing with VIP clients and their demands
• Worked directly with AirBnb, HomeAway and… Show more Gatekeeper for incoming leads and a valuable member of a sales team for a fast growing luxury villa rental company.
• Worked directly with AirBnb, HomeAway and Vrbo to increase our property exposure to other global travelers

Toronto, Ontario

• Created customized travel itineraries for clients staying at luxury properties and assisted Experience Managers with guest stay planning/concierge.
• Provided supreme level correspondence with clients and distributed jobs to the Local Hosts abroad
• Gained villa and destination knowledge for clients traveling to Italy or France and organized unique activities and experiences with local suppliers.
• Assisted the Director of Sales with client research and updated the company’s market… Show more Created customized travel itineraries for clients staying at luxury properties and assisted Experience Managers with guest.
• Assisted the Director of Sales with client research and updated the company’s market records
• Assisted the Director of Marketing with the launch of their new website Show less

Toronto, Ontario

• Assisted team leader with a variety of detail oriented tasks; updated company website, created webinars and tour package descriptions, analyzed financial data
• Trained in company travel packages, Asian destinations and Amadeus (GDS)

Saskatchewan, Canada

• Operated a telephone switch board, greeted customers, sorted office mail and processed payments
• Assisted User Services, Finance, and Document Control with auditing and filing

Perth, Western Australia, Australia

• Answered phone calls, operated a telephone switch board and greeted customers
• General administration duties (ie: office mail, assisted accounts payable with invoicing and filing)

Vancouver, BC

• Responsible for qualifying new leads, sales and handling all the logistics of pet relocations
• Soft sales, price quoting and provided clients with guidance on foreign import requirements
• Coordinated and arranged veterinary appointments, kennel fittings, domestic and international flight bookings, import permits, import handling within Canada, customs clearance, vehicle transfers & tracking of animals
• Exported pets to Canada, U.S.A, EU, Russia, South America, South Africa, Africa… Show more Responsible for qualifying new leads, sales and handling all the logistics of pet relocations
• Exported pets to Canada, U.S.A, EU, Russia, South America, South Africa, Africa, UAE, SE Asia, ANZ
• Invoicing and collected payment within the appropriate time frame

Saskatoon, Saskatchewan

Spent the summers during University working at a golf course from 2003-2008.

Certificate, Esg And Climate Change

International Tourism Management Diploma Program, Travel And Tourism Industry, A+

ACTA endorsed one year academic Travel and Tourism Program. Studied all aspects of the travel and hotel industry. • Travel & Tourism.

Animal Welfare Certificate, Animal Welfare, A+

Bachelor Of Science (B.Sc.), Zoology And Animal Biology, Minor In Psychology

Major in biological sciences, Minor in psychology • Science Courses: Chemistry, Organic Chemistry, Cellular Biology, Marine Science.

Diploma, High School Diploma Program

Activities and Societies: • Junior Varsity Volleyball Team (2002-2003) • Competed internationally with the JIS Varsity/IASAS Dance Team.