Christa Duren Email and Phone Number

· Manage and oversee assigned staff, which includes prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.· Oversee implementation of day-to-day operations; manage the internal operations for the school.· Develop, manage, and monitor the department budgets (capital, enterprise, and operational) to achieve financial objectives and meet School needs. · Lead equity and inclusion efforts, chair the equity and inclusion team, recommend strategies to complete strategic work to the Dean.· Conduct enrollment management and the dissemination of information for decision-making.· Synthesize and analyze data to measure and assess efficacy of current programming, strategic initiative outcomes, and student success to ensure a relevant academic portfolio.· Develop and implement project plans; evaluates program and project performance.· Prepares, reviews, interprets and analyses a variety of complex and multi-faceted records, data, forms, schedules, calendars, surveys, and reports; makes recommendations based on findings.· Ensure compliance with Federal, State, and Local laws, regulations, codes, and/or standards· Develop internal and external relationships, and represents the school on committees, advocacy groups, and/or other related groups.

· Lead school-wide Equity & Inclusion team, initiatives, and projects· Manage HPS operations efficiently and effectively to meet the needs of students, faculty, administrators, and stakeholders; improve operational processes· Develop and monitor the department budgets (capital, enterprise and operational) · Assess and enhance efficacy of current programming, course-scheduling, strategic initiative outcomes, course delivery formats, and student success to ensure a relevant academic portfolio for HPS· Manage data and enrollment for decision-making purposes · Oversee the development of financial resources including fundraising, scholarships, grants, and special programs to address evolving School needs· Collaborate with faculty and stakeholders on creative solutions to resolve conflict and address competing interests to reach shared goals· Coach faculty with professional development and navigating College processes· Support faculty leadership to align with reporting needs and requirements for the WTCS and accrediting bodies · Lead planning efforts to build community and cultivate professional cultural values among faculty, staff, and stakeholders· Engage diverse communities, internal and external, to meet priorities of employers, community members, and the Madison College district · Serve on administrator and full-time faculty hiring committees

Academic Services Liaison, School of Human & Protective Services (HPS), Madison College, Madison, WI· Collaborated with Dean and Department Chairs on enrollment management and data analysis related to student retention and program outcomes; conducted program assessments · Supported faculty with curriculum revision and development efforts, course delivery options, and program policies· Implemented strategies to improve student success and engagement· Established new opportunities for program growth· Improved student access to support services in the Protective Services building· Develop opportunities to partner with external and internal stakeholders to support and promote HPS programs throughout the district

· Advised students from diverse backgrounds on degree-specific programs, procedures, and student resources to ensure educational goals are met through degree requirements· Responded to and resolved conflict between students and instructors or other staff· Led initiatives for retaining students and addressing needs of minoritized, marginalized, and/or special populations· Collaborated cross-departmentally with faculty and managers regarding program curriculum, career pathways, transfer credit, enrollment, apprenticeship programs, retention, individual student issues, admission, and registration processes· Resolved student issues and concerns regarding course selection, prior credit, admission, scheduling conflicts, at-risk needs, and graduation· Facilitated large group events such as Academic Information Sessions, Advising and Registration (AR), Classroom Visits· Directed and evaluated the work of ASET and HPS advisors· Trained and developed team members to grow knowledge, skills and abilities that helped the team progress toward unit and College goals· Collected and synthesized data to make strategic plans and decisions related to enrollment management, student engagement, and student experience· Improved College and department processes, policies, and student support programming; communicated information to stakeholders· Represented interests of the unit and team on committees throughout the College

· Taught communications courses tailored to students pursuing technical credentials· Designed and delivered lesson plans to help students meet competencies, course objectives, and demands of their chosen industry

· Directed new student orientations, registration, and assessment events for students pursuing high school completion and ESL· Trained student help and support staff · Administered and interpreted student assessments; coordinated testing activities school-wide (TABE and TABE-E)· Coached students to support academic preparedness, enrollment, access to resources, and goal planning· Managed and implemented process improvements· Managed grant requirements; tracked and reported outcomes

· Taught English as a Second Language (ESL) to groups of diverse individuals· Supervised and hired support teachers· Designed competency-based curriculum aligned with needs and goals of students and the learning community while meeting objectives of academic environment· Developed and implemented educational materials; authored in-house textbook materials· Established academic policies to increase student engagement, retention, and success· Pioneered service-learning projects