Manager, Cx Learning And Enablement
CurrentExtending the Customer Experience Team to include Support Tier 1, Tier 2 and Professional Service training deliveries.
Oct 2024 - Present
AeroLeads people directory · profile
Christa Johnston Email & Phone Number
Enablement Leader | Program Management | Curriculum Development | Learning Experience Design
at
Dialpad
1 work email found
@dialpad.com
1 phone found area 519
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Enablement Leader | Program Management | Curriculum Development | Learning Experience Design
Location
Kitchener, Ontario, Canada
Company size
Who is Christa Johnston? Overview
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Quick answer
Christa Johnston is listed as Enablement Leader | Program Management | Curriculum Development | Learning Experience Design at Dialpad, a company with 581 employees, based in Kitchener, Ontario, Canada. AeroLeads shows a work email signal at dialpad.com, phone signal with area code 519, and a matched LinkedIn profile for Christa Johnston.
Christa Johnston previously worked as Manager, CX Learning and Enablement at Dialpad and Manager, Customer Enablement at Dialpad. Christa Johnston holds Bachelor Of Arts - Ba, Fine/Studio Arts, General from Wilfrid Laurier University.
Company email context
Email format at Dialpad
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{first}.{last}@dialpad.com
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Profile bio
About Christa Johnston
I am an innovative technology professional with over 15 years of experience in customer success, professional/leadership development, program design, and business process analysis. Throughout my career, I have been committed to the development of programs and solutions that help people and businesses do things better... easier... faster... smarter. I enjoy what I do, and I feel immense satisfaction when the people I support see positive results.
Listed skills include Instructional Design, Needs Analysis, Program Management, E Learning, and 50 others.
Current workplace
Christa Johnston's current company
Company context helps verify the profile and gives searchers a useful next step.
Dialpad
14 roles
Christa Johnston work experience
A career timeline built from the work history available for this profile.
Manager, Customer Enablement
Lead a team of Multimedia Developers, Learning Experience Designers, and SMEs to build scalable and engaging self-directed customer enablement programs.
Jun 2023 - Oct 2024
Content & Education Manager
Designed, implemented, and maintained Dialpad University; a customer-facing, self-service, SaaS product onboarding and certification program.
Mar 2022 - May 2023
Business Analysis And Course/Program Development
Freelance
Contracted for various projects focused on program development, customer success, and operational analysis and improvements
May 2019 - Mar 2022
Partner Enablement Manager
Managed relationships with our strategic and sales partners to identify knowledge gaps, understand challenges, and ensure they had sufficient up-to-date knowledge and resources
Jan 2019 - May 2019
Strategic Program Manager & Acting Customer Success Manager
Oversaw the creation and modification of programs and processes that supported both clients and internal employees and contributed to their overall success.
Jun 2018 - Jan 2019
Manager, Elearning
Led an eLearning team focused on the development of innovative training components that would support broader F2F training programs and reduce time to productivity.
Nov 2017 - May 2018
Training And Certification Manager
Determined service delivery strategy for our partner, customer, end user, and employee programs.
Apr 2016 - Mar 2017
Senior Instructional Designer (Client Facing/Revenue Generating)
Lead Instructional designer building leadership, business acumen, and support programs for enterprise clients that achieved desired outcomes.
Nov 2015 - Mar 2016
Instructional Designer
Generated revenue by performing needs analyses of client program materials and building creative online solutions that achieved desired outcomes
Jun 2013 - Nov 2015
Elementary School Teacher
Sep 2012 - Apr 2013
Sr. Instructional Designer
Designed and built global training programs for customers, partners, and BlackBerry employees that built product knowledge and encouraged continuous improvement.
Apr 2010 - Jun 2011
Program Designer
Simultaneously managed multiple projects from initial needs and gap analysis to final evaluation. Identified and analyzed the client’s needs, managed client relationships, and determined the appropriate instruction strategies.
Jun 2008 - May 2010
Education Liaison/Consultant
Collaborated with faculty members to incorporate online components into their courses and integrate learning technology into the classroom.
Jun 2005 - Jun 2008
Team & coworkers
Colleagues at Dialpad
Other employees you can reach at dialpad.com. View company contacts for 581 employees →
JC
Joaquin Candalaft
Colleague at Dialpad
Argentina, Argentina
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AC
Arun C
Colleague at Dialpad
Bangalore Urban, Karnataka, India, India
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SG
Sheetal Gurung (She/Her)
Colleague at Dialpad
Bengaluru, Karnataka, India, India
View →
GS
Gundeep Singh
Colleague at Dialpad
Vancouver, British Columbia, Canada, Canada
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JR
Jason Rothrock
Colleague at Dialpad
Durango, Colorado, United States, United States
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RM
Reynally M.
Colleague at Dialpad
Metro Manila, National Capital Region, Philippines, Philippines
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JA
Jocelyn Aguilar
Colleague at Dialpad
Central Luzon, Philippines, Philippines
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RM
Roberta Marcos Marcos
Colleague at Dialpad
San Francisco Bay Area, United States
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TP
Tomás Peña
Colleague at Dialpad
Buenos Aires, Buenos Aires Province, Argentina, Argentina
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BB
Brittany Blake
Colleague at Dialpad
Oakland, California, United States, United States
View →
Joaquin Candalaft
Colleague at Dialpad
Argentina, Argentina
View →
AC
Arun C
Colleague at Dialpad
Bangalore Urban, Karnataka, India, India
View →
SG
Sheetal Gurung (She/Her)
Colleague at Dialpad
Bengaluru, Karnataka, India, India
View →
GS
Gundeep Singh
Colleague at Dialpad
Vancouver, British Columbia, Canada, Canada
View →
JR
Jason Rothrock
Colleague at Dialpad
Durango, Colorado, United States, United States
View →
RM
Reynally M.
Colleague at Dialpad
Metro Manila, National Capital Region, Philippines, Philippines
View →
JA
Jocelyn Aguilar
Colleague at Dialpad
Central Luzon, Philippines, Philippines
View →
RM
Roberta Marcos Marcos
Colleague at Dialpad
San Francisco Bay Area, United States
View →
TP
Tomás Peña
Colleague at Dialpad
Buenos Aires, Buenos Aires Province, Argentina, Argentina
View →
BB
Brittany Blake
Colleague at Dialpad
Oakland, California, United States, United States
View →
5 education records
Christa Johnston education
Bachelor Of Arts - Ba, Fine/Studio Arts, General
Bachelors, Education
Executive Leadership
Interior Design
Managing With Intent
Communitech Academy
FAQ
Frequently asked questions about Christa Johnston
Quick answers generated from the profile data available on this page.
What company does Christa Johnston work for?
Christa Johnston works for Dialpad.
What is Christa Johnston's role at Dialpad?
Christa Johnston is listed as Enablement Leader | Program Management | Curriculum Development | Learning Experience Design at Dialpad.
What is Christa Johnston's email address?
AeroLeads has found 1 work email signal at @dialpad.com for Christa Johnston at Dialpad.
What is Christa Johnston's phone number?
AeroLeads has found 1 phone signal(s) with area code 519 for Christa Johnston at Dialpad.
Where is Christa Johnston based?
Christa Johnston is based in Kitchener, Ontario, Canada while working with Dialpad.
What companies has Christa Johnston worked for?
Christa Johnston has worked for Dialpad, Freelance, Tulip, Mcap, and Igloo Software.
Who are Christa Johnston's colleagues at Dialpad?
Christa Johnston's colleagues at Dialpad include Joaquin Candalaft, Arun C, Sheetal Gurung (She/Her), Gundeep Singh, and Jason Rothrock.
How can I contact Christa Johnston?
You can use AeroLeads to view verified contact signals for Christa Johnston at Dialpad, including work email, phone, and LinkedIn data when available.
What schools did Christa Johnston attend?
Christa Johnston holds Bachelor Of Arts - Ba, Fine/Studio Arts, General from Wilfrid Laurier University.
What skills is Christa Johnston known for?
Christa Johnston is listed with skills including Instructional Design, Needs Analysis, Program Management, E Learning, Blended Learning, Adult Education, Training, and Learning Management Systems.
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