Christal Patzer Email & Phone Number

Denver, Co, Us

San Jose, Ca, Us

San Jose, Ca, Us

San Jose, California, Us

While with UEGroup, I partnered with their research team throughout the completion of multiple client projects. I fulfilled diverse roles across protocol development, recruitment, notetaking, remote moderating, data analysis, and reporting findings. Some of my key accomplishments include: - Spearheaded company-wide trainings on conducting inclusive and accessible research; designed and led usability study on the accessibility considerations of e-learning courses for deaf and blind users. - Researched and created protocol for conducting inclusive research studies; crafted guidelines for participant recruitment/methods of testing and secured cost savings by eliminating need for external UX studies. - Uncovered additional participant recruitment locations and methods for research colleagues; introduced tips for recruiting and conducting studies with niche participants.

Mountain View, Ca, Us

I conducted foundational research on AR/VR headset head tracking in support of product design decisions during my time as UX Research Intern, where I additionally defined engineering specifications. I also organized and conducted interviews with both novice and expert AR/VR users, which I then used to develop accompanying surveys and communicate research findings.Some of my key accomplishments include:- Developed testing scenario for virtual reality targeting enhanced comparison of user performance across research studies. - Wrote programming code in MATAB that facilitated cleanup/analysis of large timeseries data sets; additionally drew data visualizations of timeseries data for faster analysis turnaround.

Wichita, Ks, Us

Maintain Psychology Department website (www.wichita.edu/psychology), using Department Tools and minor HTML coding, and participant pool website SONA . Work with faculty to update pages as needed, remove outdated or irrelevant pages, and add new pages as needed.

Wichita, Ks, Us

Collaboration with team members in conducting various studies: qualitative projects, usability testing on hardware, software, websites, and mobile devices, heuristic/expert reviews, OOBEs, diaries studies,and benchmark testing

Wichita, Ks, Us

Direct instruction of the lecture portion of PSY 311 Research Methods. Taught students principles and ethics of research design, analysis, and presentation. Tested their knowledge on these subjects.Direct instruction of lab portion of PSY 311 Research Methods. Helped students apply knowledge learned in lecture portion to a research project of their choice. Guided students in research design, data collection, data analysis, and project presentation. Taught student to use Google Forms, SPSS, and create posters using PowerPoint.

Wichita, Ks, Us

Indirect instruction of PSY 311 Research Methods. Assisted direct instructors by grading chapter homework, reviewing and editing APA style papers, and guiding undergraduates with SPSS data analysis and poster design.

As a graduate researcher, I participated in multiple UX research projects and honed valuable skills. In addition to participating in research projects, I also generated reports and communicated our findings with cross-functional groups, as well as performed literature review and developed scripts, protocols, and surveys.Some of my key accomplishments and research projects include:- Mixed Method Exploration of the Uses/Benefits of Using High Resolution Computer Monitors (2017-2019): Conducted online survey, focus group discussions, and experimental comparison of high-resolution monitor experiences for different user groups. - Performance Analysis of Alternative Input Device Using Hand and Finger Gesture (2014-2015): Evaluated viability to using touchless mouse technology to interact with a computer; determined optimal design of software UI for touchless mouse devices. - Eye Tracking Analysis of Web Page Reading (2014-2015): Devised protocols that reduced time needed to analyze data; visualized results for easy interpretation and customized visualizations to research questions. - Ergonomic Computer Input Device Comparison Evaluation (2013): Assisted design of real-world testing scenarios for assessment of user performance with an ergonomic computer mouse; validated usability after sufficient practice.

Round Rock, Texas, Us

While with Dell Technologies, I partnered with usability and mechanical engineers, visual/interactive designers, program managers, and marketing departments throughout the evaluation of company products. I conducted interview-based usability tests on hardware/software products, developed protocols, and conducted benchmark tests. And, I facilitated performance data analysis and generated reports.Some of my key accomplishments include:- Wrote introduction guide for point-and-click/input device testing; included basics of Fitts Law testing, lesser known performance metrics, introduction to ISO Fitts Law testing, and links to pre-made testing software. - Liaised with software UI and visual designers throughout creation of intuitive “Getting Started” software for new products; revitalized productivity software for preexisting products based on research data.

Doctor Of Philosophy (Phd), Human Factors Psychology

Master Of Arts (Ma), Human Factors Psychology

Bachelor Of Arts (Ba), Psychology

Industrial And Organizational Psychology

Psychology