Christan Grant, Crcr, Chfp Email & Phone Number

Detroit, Mi, Us

Michigan, United States

Oversee operational efficiency, manage staff, handle patient registration and billing, ensure quality assurance, and facilitate interdepartmental coordination.

West Bloomfield Township, Michigan, United States

As a dedicated Patient Registration Representative at Henry Ford Hospital in West Bloomfield, I play a crucial role in ensuring a smooth and efficient experience for patients in the emergency department. With a keen attention to detail, I accurately collect and verify patient information, facilitating seamless admission processes. My commitment to providing compassionate and patient-centered care is reflected in my daily interactions, contributing to a positive and supportive healthcare environment. I thrive in fast-paced settings, collaborating with a dynamic team to deliver exceptional service to those in need. Excited to be part of a healthcare institution that prioritizes excellence and patient well-being

West Bloomfield Township, Michigan, United States

I optimized organizational processes by efficiently managing crew schedules within contractual restrictions. I collaborated with supervisors and team members to gain a thorough understanding of the Electronic Health Record (EHR) system. Additionally, I adjusted production schedules to accommodate changing conditions, such as materials shortages and evolving designs. I engaged in discussions with managers, insurance teams, and IT engineering personnel to revise plans and meet challenging targets. Alongside these responsibilities, I answered telephone calls, providing office information, answering inquiries, and directing calls to the appropriate staff members. I coordinated referrals through insurance and other medical specialists, ensuring accurate documentation in patient charts. Furthermore, I received and directed laboratory results to the relevant clinical staff members and scheduled patient appointments, followed by reminder phone calls to ensure attendance.

United States

United States

• Provided technical assistance and support to clients/customers, resolving inquiries and technical issues promptly.• Offered expert guidance on troubleshooting and problem resolution for multiple technical issues.• Created personal and memorable experience for every customer needing help with diverse technical issues.• Developed and maintained detailed technical documentation and knowledge resources for internal and external use.• Conducted training sessions for team members to enhance their technical skills and product knowledge.• Collaborated with cross-functional teams to improve product functionality and customer experience.

Pontiac, Michigan, United States

In my role, I played a key part in ensuring smooth day-to-day operations and meeting deadlines by taking on leadership responsibilities. This involved leading audits and managing critical pull times for specific delivery trucks, assisting with docking doors, and resolving problem packages to maintain a 100% quality standard. Recognized for my extensive knowledge and attention to detail, I was promoted to Learning Ambassador within five months. Additionally, I updated the checklist used by employees, providing a clear route and guidelines for their tasks, resulting in improved efficiency and productivity.

Royal Oak, Michigan, United States

As the manager of three perishable food departments, overseeing 15 customer service associates and annual sales of $2.75 million, my responsibilities included hiring, training, scheduling, and evaluating staff performance. Through effective management of sales per labor hour and strategic employee scheduling during peak traffic times, I generated a net growth of over $200,000. Additionally, I closely monitored inventory from distributors, focusing on higher gross profit items to offset increased shrink levels associated with a full-service deli and prepared foods department. Overall, my role involved optimizing sales, improving operational efficiency, and addressing challenges within the perishable food departments.

Bachelor Of Science - Bs, Health Information/Medical Records Technology/Technician

Associate'S Degree, Healthcare Administration

High School Diploma, College Prep