Chris Tanton Email & Phone Number

Irvine, California, United States

Irvine, California, United States

Irvine, California

Costa Mesa, CA

I provide remote support for thousands of end users via phone and email. I have introduced, implemented and helped manage our new remote monitoring/management/support software for our company and customers. I am the escalation point and SME for my team for multiple clients. Currently taking a lead in project management and IT acquisitions for our clients..

Austin, Texas Area

Provide remote support for hundreds of home and small business users. I was responsible for monitoring and maintaining data backups for all clients. Provide 24/7 on call support and remote monitoring on a bi-weekly rotation. Also worked with EMR solutions in hospital and other medical environments.

Round Rock, TX

I worked on the ProSupport chat group taking multiple support chats simultaneously for OptiPlex and Latitude systems. I would troubleshoot hardware or software issues using GoToAssist and dispatch replacement parts or systems as needed. I also assisted with quality control by evaluating team members chats for weekly reviews.

Austin, Texas Area

Perform hardware and software diagnostics onsite for desktop, server and network environments. I was responsible for multiple clients consisting of both home and small business users. Making multiple onsite appointments daily removing viruses, diagnosing failed hardware on a server or setting up a new remote site over a VPN tunnel.

Houston, Texas Area

I was assigned to a client that is in the education field which has helped me expand my technological skills in different work environments. I am responsible for monitoring and restricting E-mail content and web content with the SurfControl product. I also respond to and maintain our ticketing system SpiceWorks. I am also responsible for assuring tape.

Conroe, TX

I was responsible for responding and managing the help desk ticketing system Track-It!. Imaging new desktop and laptops along with repairing older computer systems was a daily activity for me. It was very important to keep a professional and positive relationship with the 300+ clients I serviced. The City of Conroe was a great opportunity for me to expand.

Conroe, TX

I was responsible for repairing computers with failed hardware, corrupted OS' and removing viruses. It was a great experience as my first job in the IT industry. I learned the basics and was able to exercise some of the skills I was learning in school.