Christel Chen Email & Phone Number

'S-Hertogenbosch, Nb, Nl

Apeldoorn, Gelderland, Netherlands

Responsible for the service Microsoft Office 365 & Citrix within Achmea

Apeldoorn, Gelderland, Netherlands

Continue verbeteren van online samenwerken. Adviseren, begeleiden en coachen van teams in het samenwerken en gebruik van nieuwe applicaties om dit te ondersteunen. Het uitwerken van kaders en beleid rondom online samenwerken.

Veghel, Provincie Noord-Brabant, Nederland

Responsible for several Jumbo.com e-commerce processes: Restructuring the basic of the check-out process, Search - innovating and optimizing search strategy and Product Information – enable a LEAN product information process.

Eindhoven Area, Netherlands

Main objectives:• Manage developments and deployments of new features in IT applications of several corporate functions such as: Legal, Real Estate, ExCom and IT• Initiate and deliver successfully complex IT projects with a multitude of IT internal stakeholders and external IT partners• Lead initiatives and collaborations within the complexity of a multicultural diverse stakeholder group at different time zones• Deliver management reports and insights for future… Show more Main objectives:• Manage developments and deployments of new features in IT applications of several corporate functions such as: Legal, Real Estate, ExCom and IT• Initiate and deliver successfully complex IT projects with a multitude of IT internal stakeholders and external IT partners• Lead initiatives and collaborations within the complexity of a multicultural diverse stakeholder group at different time zones• Deliver management reports and insights for future roadmap• Setup DevOps teams to support business process• Manage new and existing contract of suppliers• Manage new and existing vendors• Additional activities: implementing kaizens within delivery department such as standardization of mandatory documentations, effective and sufficient meeting and collaboration between several departments Show less

Eindhoven Area, Netherlands

Main objectives:• Develop, refine and manage Change Process of new Technology Systems, Product Releases and updates for several enabling departments• Identifying business Change impacts arising from Change • Assessing and advising on business readiness to Change • Assessing Change deployment / release process for completeness • Working with Change benefit owners to ensure benefits are clearly defined, agreed, measured • Ensure Changes are effectively communicated and… Show more Main objectives:• Develop, refine and manage Change Process of new Technology Systems, Product Releases and updates for several enabling departments• Identifying business Change impacts arising from Change • Assessing and advising on business readiness to Change • Assessing Change deployment / release process for completeness • Working with Change benefit owners to ensure benefits are clearly defined, agreed, measured • Ensure Changes are effectively communicated and approved by relevant stakeholders • Manage small technology projects <50k EUR. • Delivery quarterly review of change management controls for ICS/Sox (audit internal/external) of several financial applications. Show less

Eindhoven Area, Netherlands

Responsible for project planning, budget, quality of the deliverables, manage expectations of different stakeholders, manage and coach project team, provide clear communication about the project.

Eindhoven Area, Netherlands

She has worked as Change and Release manager for Philips within the Competence Group Microsoft – Global Clarity Team, where she manages 3-5 people of the development team.

Eindhoven Area, Netherlands

Started as second line clarity support. Clarity is a project management tool. Responsible for supporting key users and deliver up to date documentation, configuration and process descriptions.After transferring the support role to India I was responsible for managing 3 clarity instances to coordinate development and implementation of new releases and adaptive/corrective changes.

Literature research and interviews of top 5 Capgemini customers about the user and benefits of the PRINCE2 methodology. Conclusion of the research: customer organizations claim to use the method of PRINCE2 but that is often not the case. The organizations that are using the method do see benefits by talking the same languages, transparent and measurable of projects. The downside is that a lot of organizations experience the methodology as a lot of paperwork.

Responsible for setting up a project management support office for customers as ING and Rijkswaterstaat. Facilitate project reporting and restructuring of an IT outsourcing program

Assignment is to expand the existing PMO structure to get real-time, correct and complete overview of all the business of the program.Responsible for the following division:• The BEAST (overall planning);• Overview of the deliverables;• Progress tracking;• Communication matrix;• Overview and managing the Risk, Issue en Change process;• General PMO activities.

Co-responsible for monitoring the progress of migration/implementation of data quality (BEN and TANGO into ST+). Also support data immigration in production ST+ environment and training environment.