Business Systems Manager
CurrentClient-side role; Business Systems Manager for the UK's largest immigration law firm- Manage and optimise Salesforce org- Develop custom Apex code, flows, and process automation- Integrate with third-party systems (TimeTap, Conga, 360 SMS App, Zendesk Livechat, Infinity, FormTitan, SurveyVista)- Developed lead scoring and assignment automation using.