Christel Renaud Email & Phone Number

Miami, Fl, Us

Coral Gables, Florida, United States

https://www.eliteoceanviewrealty.com/christel-renaud/

Miami, Florida, United States

West Hollywood, Ca

• Established and strengthened relationships with local partners and hospitality, industry, and community organizations to drive sales and engagement.• Positioned the hotel as a five-star luxury property while targeting all corporate, entertainment group, and transient accounts; maintained strong corporate group contribution.• Aligned objectives and bridged communications with press junket and catering teams to secure a strong entertainment base throughout the award season.• Acquired new clients and generated revenue by penetrating competitor market shares and proactively identifying and securing new accounts in the market; increased transient account production.• Traveled extensively, including a minimum of two trips to NYC per year to engage with leading entertainment and corporate accounts and attending large-scale tradeshows, such as IMEX in Las Vegas.

Beverly Hills, California, United States

• Entered a newly created position in March 2014 focused on aggressive penetration into the high-end international leisure market originating from the Middle East and emerging markets BRIC.• Managed a variety of regional and international accounts spanning education, diplomatic/government, hospitality, incentive houses, YPOs, and T&T.• Cultivated and maintained trust-based relationships with local Middle Eastern diplomatic organizations and high-end, Middle East-focused travel agencies.• Secured a strategic advantage for the business within the international Meeting & Incentives market with a strong focus on Australia, New Zealand, and the United Kingdom.• Developed and deployed engaging sales collateral in Arabic, Mandarin, and Spanish and targeted Asian receptive operators in Southern California, resulting in increasing high-end Tour & Travel production.• Earned recognition as the highest Teamhot achiever on the team in 2014 for increasing sales within the cross-selling program existing between all Starwood properties.

Hollywood Ca

• Served as the hotel liaison with the LA Tourism Board responsible for maintaining consistent communication with the organization to increase incoming leads within the entertainment, media, publishing, advertising, PR, legal, automotive, sports, and F&B markets.• Accomplished 122% of target for the Teamhot program in 2013, successfully leading the team.• Assisted in achieving and outperforming the brand goal of a 4.38 MPSI score by advocating for the importance of pre-conference and post-conference meetings.• Succeeded in increasing room revenue by 176%, banquet revenue by 314%, rental/AV revenue by 268%, and booked revenue from new business development by 63% through prospecting.

Fort Lauderdale Fl

• Headed pre-opening sales efforts from 2007 to 2009 prior to the hotel opening in May 2009.• Targeted vertical markets in the Southeast, West Coast, and international regions, including entertainment and fashion/beauty; maintained a strong focus on cosmetics companies and sub-brands.• Earned recognition for establishing repeat business YoY, successfully filling study group room occupancy.• Converted all assigned target accounts into hotel key accounts by working closely with SE Global Sales Offices as well Convention Bureau, Cross selling with other Starwood Sofl properties, regularly entertaining top local Corporate accounts and travelling to Key markets to uncover new business (NYC for Fashion/Beauty and CA for Entertainment & Tech)• Engaged with LA and NYC-based travel agents, including attending Tour Connection, building positive relationships with local venues/Starwood counterparts, and securing business referrals from competitors.• Maintained active membership in SoFI MPI, GAMPI chapters, and SITE southeast chapter.• Received recognition for ranking as the highest Teamhot achiever in the Southeast Region for Q1/Q2 2008 and achieving a Hotel MPSI of 4.57, outperforming the hotel goal of 4.40 and brand goal of 4.25.• Won an incentive trip to Buenos Aires for achieving 122% of target in 2009.• Recognized as the South Florida Sales Blitz Champion for achieving 110% of goal in 2010.• Promoted to Senior Sales Manager in 2011 for achieving 145% of goal and generating $2M in revenue.• Acted as the Green Initiative Leader responsible for implementing the Clean The World, a waste reduction program with soap and bottled amenity recycling that protects the environment, preserve natural resources, and reduce costs. This allowed the property to join the Florida Green Lodging Program.

SHERATON BAL HARBOUR, MIAMI BEACH, FL, 2006 TO 2007 | TASK FORCE SALES MANAGERW VIEQUES, VIEQUES ISLAND, PR, 2005 TO 2006 | GROUP SALES MANAGERWESTIN SAVANNAH HARBOR GOLF RESORT & SPA, SAVANNAH, GA, 2004 TO 2005 | BUSINESS TRAVEL SALES MANAGERSHERATON & WESTIN CANCUN, CANCUN, MEXICO, 2000 TO 2004 | LEISURE & GROUP SALES MANAGER