Christen Scherer Email & Phone Number

Baton Rouge, Louisiana, United States

Baton Rouge, Louisiana, United States

Manage the visual direction of the store based on current trends and company directives; Optimize shipment and product stock for sell through and replacements; Help cultivate a welcoming atmosphere through personalized guest engagements

Baton Rouge, Louisiana, United States

Take customer calls and provide accurate, satisfactory answers to their queries and concerns; Help to train new employees and inform them about the policies; Transferred data into electronic system for tracking and processing

Baton Rouge, Louisiana, United States

Create positive user experiences while promptly gathering information and resolving basic issues; Discuss active issues and possible resolutions with coworkers in order to quickly resolve

Baton Rouge, Louisiana

Lead the store in daily activities as active Manager on Duty; Responsible for implementing selling techniques to raise KPIs in order to achieve daily sales goals; Train new and current employees on store policies; Uphold the visual standards of the store and responsible for store resets; Helped lead the inventory process and helped to reduce shrink based.

West Hartford, Connecticut

Motivate, coach and develop store team to achieve sales and productivity goals; Foster an environment for growth based on individuals and their strengths; Network, recruit, interview, and hire outstanding people; Deliver an exceptional customer experience by creating and maintaining an elevated in-store environment; Write and post the schedule two weeks in.

Farmington, CT

Manage team of 32 sales associatesActively train and coach all associates on numerous processes, such as the credit card program, proper recovery, and customer service skillsSupport merchandisers with daily floor sets and merchandise planningParticipate in store walkthroughs to ensure consistency in the quality of service, operation, and visual execution

Avon, CT

Manage team of eight beauty advisersResponsible for all aspects of coaching, guiding, and executing results for the Loyalty and Credit Card programs with all store employeesTrain and supervise new employees on operational excellence and product knowledgeManage and train truck team of five associatesMaintain company standards for loss prevention

Avon, CT

Arranged merchandise to present visually appealing displays that drive salesRecommended appropriate products to meet customers' individual needsUpsold additional products and services to increase sales numbersMet or exceeded sales goals on a regular basisCultivated productive and positive relationships with customers built on loyalty and servicePerformed.

Watson, LA

Managed a team of up to four servers at a timeConsistently provided professional, friendly and engaging serviceSkillfully promoted items on beverage lists and restaurant specialsFollowed all safety and sanitation policies when handling food and beverage to uphold proper health standardsAddressed diner complaints with kitchen staff and served replacement.

Baton Rouge, Louisiana Area

Supervised associates throughout each assigned shift and managed any arising challengesEnsured exceptional customer service by building strong rapport with customersMonitored workflow and customer needs and assigned employees accordinglyCompleted administrative work such as bank deposits and sales reportsAccomplished consistent sales targets for each shift