Christiaan Frickel

Christiaan Frickel Email and Phone Number

Consultant Director - Change & Transformation Interim - Trusted Advisor to the Board @ Lights-On Consulting
birmingham, birmingham, united kingdom
Christiaan Frickel's Location
United Kingdom, United Kingdom
About Christiaan Frickel

Christiaan is a Consultant, Director and interim change leader; with extensive experience developing people, business process, technology and strategy. Having 20+ years delivering technology support and development services across diverse industry service sectors, Christiaan's visionary approach to the application of IT as a business enabler has supported rapid and sustained Innovation and growth, across multiple acquisition entities. In addition to managing complex contraction initiatives as vendors have exited businesses and estates have been divested.Key to Christiaan's success is the ability to bring together teams of varying experience and skill-levels, and align them to deliver the most significant value, to champion sustained change and execute the effective delivery of strategic plans.By putting customers and colleagues at the heart of thinking, Christiaan champions development of unique digital technology systems and products including the integration of a highly bespoke workflow management systems with multi channelled contact centre technologies and robotic automation. This enabled through the secure "digital office" and significant digital automation services. Christiaan also has roles of non-executive and IT director for several organisations within the technology, online retail and additive manufacturing sectors.

Christiaan Frickel's Current Company Details
Lights-On Consulting

Lights-On Consulting

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Consultant Director - Change & Transformation Interim - Trusted Advisor to the Board
birmingham, birmingham, united kingdom
Employees:
9
Christiaan Frickel Work Experience Details
  • Lights-On Consulting
    Consultant At Lights-On Consulting Limited
    Lights-On Consulting Jan 2019 - Present
  • Evocators Group Ltd
    Consultant Director
    Evocators Group Ltd Dec 2018 - Present
    Chester, United Kingdom
    Evocators Group Ltd, has activities in a number of Technology and Retail verticals. Evocators Consulting, Don Barrow Rally Navigation, Rudeboi Clothing, Custom Sailwear and Dragon Wireless Networks are
  • Slater And Gordon Lawyers (Uk)
    Chief Information Officer
    Slater And Gordon Lawyers (Uk) Nov 2015 - Dec 2018
    Liverpool, United Kingdom
    • Member of the executive team responsible for re-defining business purpose, vision and an executable plan following majority share acquisition by hedge funds (Anchorage Capital) and separation from the Australian entity leading to ‘One in’21’ strategy: one law firm, one culture and number one in chosen market segments.• Led the ‘delivery’ strategic workstream charged with development of the legal operations delivery model (people, process and technology) leveraging new digital legal services capabilities• Developed the UK technology and digital transformation strategy that consolidated 2 IT operations teams and reducing annual "run" service delivery cost from £19m to £11.5m over 3 years. • Created the enterprise architecture team and subsequent strategy for ‘digital office’ across the group.• Led the 160 strong employee and contract "Run", "Improve" and "Grow" technology teams.• Sponsorship of and subsequent creation of a Digital Innovation Team blending skills from customer, technology and delivery to ideate, rapidly develop and implement emerging technologies using artificial intelligence, machine learning, and robotic automation. Instigated and led the development of dedicated security and data teams that deliver a full spectrum of security and master data management services. Championed design led thinking.
  • Slater Gordon Solutions
    Cio
    Slater Gordon Solutions Dec 2012 - Nov 2015
    Liverpool
    • Key member of the leadership team responsible for defining post-integration strategy: identifying and enhancing core and emerging services, divestment of non-core assets and supporting a material contraction in headcount and estate, while consolidating and removing duplication in the Technology Infrastructure supplier base.• Developed of rolling financial forecasting model, formation of the IT service catalogue and IT service capability model covering all of the 242 IT services across group. • Led a team 160 delivering technology support services to a peak of 3000 internal users, managing annual combined budget and investments of over £19m.• Developed Initial group IT strategy, and separate IT security strategy, through completing a comprehensive functional capability review, and external benchmarking exercise.
  • Quindell Plc
    Executive Vice President Global It
    Quindell Plc Jul 2013 - Jun 2015
    Liverpool, United Kingdom
    • Led the strategic and tactical business improvement works required to rapidly consolidate and scale all of the global infrastructure, support of the many companies that made up QPP• Responded to strategic growth plan (2 years rapid expansion via acquisition) including 500% growth within the regulated legal sector (Quindell Legal Services) by onboarding acquired businesses across 15 new office locations onto centralised technology suite and retirement of legacy systems. • Delivered consolidation of 5 regional IT support teams, created a single global network, deployed a global telephony platform across contact centres in the UK, Canada and Malta.
  • Quindell Enterprise Technology Solutions
    It Services Director
    Quindell Enterprise Technology Solutions Dec 2012 - Jul 2013
    Liverpool, United Kingdom
    Quindell Enterprise Technology Solutions, developing state of the art technology to deliver component based solutions to Insurers and third party administrators operating in the general Insurance market
  • Silverbeck Rymer
    It & Change Director
    Silverbeck Rymer May 2004 - Dec 2012
    Liverpool, United Kingdom
    • Delivered year on year revenue growth (2004 10m – 2012 30m) through the application of automation and technology driven consistent working practices.• Member of the board responsible for evolving the business from a partnership to corporate structure enabling regulator license and subsequent acquisition by Plc.
  • Silverbeck Rymer
    It Manager
    Silverbeck Rymer May 2000 - May 2004
    Liverpool, United Kingdom
    • Led in-sourcing of a troubled IT support service building a capable IT team and internal technology capability. Built out IT the strategy and delivered first iterations of practice and case management systems.• Deployed the first networks, security model, and created the application and workflow development team.
  • Lusis (Hyder Services)
    It Customer Support Team Leader
    Lusis (Hyder Services) Jan 1996 - May 2000
    North Wales
    • Managed a large distributed team of officeand field-based engineering anddevelopment staff• IT desktop management and support ofoutsourcing contracts providing services to3000+ customers across Wales and theNorth west

Christiaan Frickel Education Details

  • Cheshire College South And West
    Cheshire College South And West
  • Ellesmere College
    Ellesmere College

Frequently Asked Questions about Christiaan Frickel

What company does Christiaan Frickel work for?

Christiaan Frickel works for Lights-On Consulting

What is Christiaan Frickel's role at the current company?

Christiaan Frickel's current role is Consultant Director - Change & Transformation Interim - Trusted Advisor to the Board.

What schools did Christiaan Frickel attend?

Christiaan Frickel attended Cheshire College South And West, Ellesmere College.

Who are Christiaan Frickel's colleagues?

Christiaan Frickel's colleagues are Colin Mounsey, Alasdair Sowerby, Harvey Evans.

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