247 room Luxury Boutique Hotel in the heart of Nashville. 4 Star - 4 Diamond Property.

Director of Payroll & HR, Wellness Solutions Nashville, TN 11/13 – 11/15 • In charge of all payroll & HR related functions for Long Term Care Psychiatric & Medical Company. Created compensation packages /contracts for new hires as well as completed paychecks for 60 employees each pay period. • Forecasted weekly revenue reports, reviewed P & L statements each month, including employee compensation. Handled all accounting aspects to ensure all taxes, expenses and revenues were audited weekly. • Implemented HR strategies in recruitment, internal labor relations & EEO Compliance. Created on-boarding programs for all new hires, including background & drug testing, licensing verification and Medicare applications. • Set up insurance programs for company medical/dental and vision full time benefits for yearly open enrollment

202 unit non-gaming hotel with annual revenues of 5 million per year, 300K of which is F &B revenue. Developed new training program for new front desk agents to be cross trained in 4 different areas of the hotel. Created weekly newsletters for all departments which included information involving changes in procedures, forecasting, service scores, in-house customers & employee appreciation. Led 60 employees in passing Hyatt Mandated Medillia (4) different service categories for 11 consecutive months. Introduced food cost controls that saw cost of food be reduced by 10%. Conducted all human resource functions and accounts receivable and payable. Created a monthly volunteer program with staff to participate in habitat for humanity. Increased brand standard Hyatt Gold passport enrollment by 300% over the 3months.

60,000 square feet of spa & pool, with gross revenues of 16M & 12M per year. Controlled payroll and introduced monthly spa specials. Spa has forty-five treatment rooms, gym and two full service locker rooms. Pool has 51 cabanas, 4 pools for hotel guest and 1 VIP pool area. Conducted mass hiring of 65 pool employees in 3 week window for 2012 season. Hire, train and discipline reception desk, attendants, fitness trainers, massage therapists, aestheticians, lifeguards, cabana host & pool attendants. Developed new operational standards for hourly staff members to pass Forbes 4 star service. Spa & Pool received 5 Diamond award.

*Oakwood San Jose, which has 789 apartments mixed used for corporate housing and long term unfurnished leases*Responsible for sales, pricing/ lease terms both for short and long term stays. Manage/ train leasing consultants to be able to sell. *Manage front desk/ Maintenance Department/ Housekeeping to ensure service levels are met, facilities are maintain to the highest level/ In charge of all hiring and training of new staff.*Responsible for managing and forecasting budgets and oversee all expenses for the property.

*run hotel operations at Treasure Island 2800 unit hotel and casino*managed 60 front desk agents and 8 supervisors*Work with revenue manager to ensure pricing and occupancy was maximized. *Focused on problem resolution for all guests * Overnight manager for all hotel and casino related situations