Install and support LANs, WANs, network segments, Internet, and intranet systems.Install and maintain network hardware and software.Analyze and isolate issues.Monitor networks to ensure security and availability to specific users.Evaluate and modify system's performance.Identify user needs.Determine network and system requirements.Maintain integrity of the network, server deployment, and security.Ensure network connectivity throughout LAN/WAN.Design and deploy networks.Perform network address assignment.Assign configuration of authentication and authorization of directory services.Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.Administer servers, desktop computers, printers, routers, switches, firewalls, phones, software deployment, security updates and patches.

Integrate control 4 systems in hotels and residences(Shade control, Thermostats, Sonos, Music bridge, Centralized lighting, Receivers)Handle service tickets(ZenDesk).Process customer incoming requests remotely and onsiteProvide remote, phone and onsite support to clients.Install and Maintain A/V systems in corporate officesWork with PC and MAC platforms,Customize systems by programming automated itemsWork with mobile devices, laptops, desktopsConfigure and Deploy Managed Switches and Firewall routers Configure and Deploy network-controllable power supply(PDU)Configure and Deploy Wireless Access Points(WAP): Stand alone or with zone director

Provide desktop support to end users including support for networking, printing, and training. Manage network and backup routers and switches configurations. Maintain the integrity of the computers through upgrades and support.• Perform preventive maintenance by dusting off all PCs motherboard on a routine basis• Perform printers’ preventive maintenance by routinely cleaning the rollers• Diagnose hardware and software issues on a variety of systems.• Work closely with management on other IT projects • Update the company website.• Maintain the security camera system and Provide phone system management support.• Maintain the medical equipment(OAE, Spiro, EKG, SudoScan, DPA, VAT) and backup test results to external hard drives.• Train employees, identify, analyze, and repair product failures, order and replace parts as needed.• Update antivirus and patches• Troubleshoot and fix computers• Troubleshoot and fix network issues at level 1, 2 and 3• Provide remote support to staff from other locations using Teamviewer• Troubleshoot and fix printers, faxes and scanners• Respond to any phone(VoIP, PBX) or internet related issues locally or by calling the service provider for more serious issues• Ensure phones, PCs, Printers, Phones and other IT office tools operate at their optimal level• Installing routers and switches• RJ45, RJ46 cabling• Installing and configure cloud solutions (Kareo, Practice Management System, Invoicing, Google Apps)• Order and replace broken parts• Work with vendors and follow up on repairs

Assisted supervisor in the management of approximately 50 employees at a high volume retail pharmacy.• Managed the department in the absence of the supervisor.• Provided tools and resources needed by associates; and appropriate training to new hires.