Christian De Pace work email
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Christian De Pace personal email
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Strategic business leader with a track record of building and leading cross-functional teams through ideation, development, delivery and management of customer-centered services, products and programs.I believe businesses thrive when they put their customers at the center of their strategies, products and services, and empower their people to perform at their best. I am committed to taking a human-centered approach to solving complex problems and delivering real, sustainable business value. I am inspired by the people I have the privilege to lead and passionate about empowering them to achieve amazing results.Key Competencies: Strategy | Analytics | Product Management | Customer Experience (CX) Innovation | Marketing |Market Research, Customer Insights and Analytics | CX Measurement | Design Thinking | Service Design and Implementation | Cross-Functional Collaboration | Team Building and Leadership | Strategic Planning | Financial Forecasting | Operations | Communication and Influence | Zero Based Budgeting
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Vp Of Business InsightsOctane Jul 2021 - PresentNew York, Ny, Us -
Senior Director - Head Of Prospect Marketing For Capital One BankCapital One Jun 2020 - Jul 2021Mclean, Va, UsThe newly built Prospect Marketing teams bring together marketing strategists, marketing project managers, data analysts, data scientists and business analysts in a high-paced environment with the mandate of setting up the first-ever prospect acquisition program for Capital One Bank.• Developed and executed acquisition vision, strategy, and roadmap.• Launched the first multi-channel digital campaigns (across Search, Social, Display, and Gmail) for targeting and retargeting.• Built analytical infrastructure to develop insights and optimize strategies across channels and audiences. -
Senior Director - Head Of Customer Intelligence And Market Research For Capital One BankCapital One Oct 2018 - Jun 2020Mclean, Va, UsOur Customer Intelligence, Market Research and CX Measurement team members share the same passion for, and talent in, amplifying our customers’ voices. We take an empathetic lens in generating and disseminating consumer insights, ensuring that we recognize the human needs behind our rigorous data analyses.• Researched the viability in new positioning of existing products; evaluated development and positioning of new products and features, and communicated new strategies at the Executive level. • Coordinated development of market-wide customer-centered segmentation.• Provided monthly Net Promoter Score (NPS) insight generation and strategic deep dives for the Bank Senior Leadership Team.
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Director, Product Manager - Head Of In-Person Experience Innovation | Capital One Cafes And BranchesCapital One Apr 2018 - Oct 2018Mclean, Va, UsI led a cross-functional team tasked with reimagining the banking experience in our Cafes and Branches. Our dedicated team of 60+ highly skilled and passionate associates included product managers, designers, software engineers, business analysts, project managers and marketers. Through a customer-centered approach we evolved the way our frontline associates can help our customers take control of their financial journeys.• Released digital product supporting the side by side associate-customer interaction.• Cultivated digital billboard experiences.• Expanded the Money Coaching program through Associate-led experiences.• Supported customer experience innovation program.• Created authentic video content to bring the Capital One brand to life.
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Director, Product Manager - Head Of Money CoachingCapital One Jan 2017 - Mar 2018Mclean, Va, UsI had the honor of leading a cross-functional team of highly competent and extremely passionate professionals sharing the goal of democratizing Money Coaching (see www.capitalone.com/moneycoaching for more information on this innovative service). Our work consisted in designing and developing the service, including supporting digital products and tools, building the operational capabilities for scaling it, hiring and managing staffing across markets, marketing, securing budget and resources, and managing service performance and financials.
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Director, Product Manager - Customer Experience InnovationCapital One Jan 2016 - Jan 2017Mclean, Va, UsWorking closely with designers and product managers, we investigated how new technologies could create captivating experiences in the Capital One Cafes. Some examples included leveraging Virtual Reality for genuine storytelling and using capacitive ink for a super-hero themed experience that became the cornerstone of a 3-month marketing campaign
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Director Of Capital One Cafes OperationsCapital One May 2015 - Dec 2015Mclean, Va, UsI led a team of 5 to develop and maintain the operational model for the Capital One Cafes. The team collaborated closely with cross-functional teams to ensure compliance of banking operations, develop digital tools in support of the operational model, and improve and maintain cafes spaces and systems
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Global Director Of Finance And StrategyAnheuser-Busch Inbev Jan 2014 - May 2015Leuven, BeI worked closely with the Global CFO, CEO and other senior executives to drive the yearly budgeting cycle and strategic planning. Responsibilities included defining and coordinating information requirements for all functions and geographical zones, leading consolidated financial analysis, providing recommendations on course of action to maximize results, and surfacing insights for the senior leadership team and for the Board of Directors -
Director Of Global Zero Based BudgetingAnheuser-Busch Inbev Mar 2012 - Dec 2013Leuven, BeResponsible for the global budgeting, reporting and managerial controlling of all non-industrial costs, worth $10+ billion
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Engagement ManagerMckinsey 2003 - Apr 2012UsLed McKinsey and client teams serving Fortune 500 corporations, mostly in the Energy and CPG sectors, focusing on operational improvement and growth strategy. Managed all aspects of projects, including counseling executives, supporting team members’ professional growth, leading problem solving, fostering cross-functional alignment, and supporting solution pilots and large scale roll-outs. -
VolconTechnoserve Jun 2006 - Aug 2006Arlington, Virginia, Us
Christian De Pace Skills
Christian De Pace Education Details
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Yale School Of Management
Frequently Asked Questions about Christian De Pace
What company does Christian De Pace work for?
Christian De Pace works for Octane
What is Christian De Pace's role at the current company?
Christian De Pace's current role is VP of Business Insights at Octane.
What is Christian De Pace's email address?
Christian De Pace's email address is ch****@****one.com
What is Christian De Pace's direct phone number?
Christian De Pace's direct phone number is +150459*****
What schools did Christian De Pace attend?
Christian De Pace attended Yale School Of Management.
What skills is Christian De Pace known for?
Christian De Pace has skills like Strategy, Management, Business Strategy, Financial Modeling, Competitive Analysis, Leadership, Strategic Planning, Management Consulting, Consulting, Project Management.
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