Key Accounts Indoor Sales Manager
Current
Mar 2022 - Present
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Christian Derda Email & Phone Number
Key Accounts Indoor Sales Manager
at
Hermes Germany GmbH
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Key Accounts Indoor Sales Manager
Location
Greater Hamburg Area, Germany
Company size
Who is Christian Derda? Overview
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Quick answer
Christian Derda is listed as Key Accounts Indoor Sales Manager at Hermes Germany GmbH, a with 555 employees, based in Greater Hamburg Area, Germany. AeroLeads shows a matched LinkedIn profile for Christian Derda.
Christian Derda previously worked as Teamleiter / Koordinator Workforce Management at Bonprix and Operational Planning & Insight Analyst at Barclaycard. Christian Derda holds Certified Expert Leadership from Alfatraining Elmshorn.
Company email context
Email format at Hermes Germany GmbH
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Hermes Germany GmbH
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Profile bio
About Christian Derda
Christian Derda is a Key Accounts Indoor Sales Manager at Hermes Germany GmbH.
Current workplace
Christian Derda's current company
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Hermes Germany Gmbh
5 roles
Christian Derda work experience
A career timeline built from the work history available for this profile.
Teamleiter / Koordinator Workforce Management
Partnermanagement im Customer CareBetreuung und Steuerung der externen Call Center Standorte via KPIs und Service Level AgreementsMonitoring der KPIs wie Erreichbarkeiten der Dienstleister über alle Kontaktkanäle und Anpassung der Verteilung der Kundenkontakte über die Kanäle und WerteForecast / Kapazitätsplanung für die Dienstleister für deren PersonalplanungReporting und Auswertung der operativen KennzahlenKosten- und Qualitätskontrolle sowie Sicherstellung der internationalen Service KPI´s
May 2021 - Mar 2022
Operational Planning & Insight Analyst
Changemanagement und ProjektmanagementErstellung von Forecasts, Ressourcenplanung, Jahres- und Monatsplanung Consulting für WFM-Themen (Workforce Management) Controlling und Reporting für alle operativen Bereiche (Sales, Service, Fraud und Collection)Ansprechpartner für abrechnungsrelevante Themen mit externen DienstleisternEnge Kommunikation mit Entscheidungsträgern in den operativen Abteilungen, um das Tagesgeschäft zu optimieren und Management-Entscheidungen voranzutreibenVerantwortung für versch. CRM-SystemeInitiierung und Optimierung von Prozessen zur Steigerung der Kundenzufriedenheit
Aug 2018 - Jul 2020
Intraday Manager (Fraud & Collection) / Workforce Management
Call-Center Management In- & Outbound Fraud & CollectionVerantwortlich für die operative Steuerung der Abteilung mit bis 100 MitarbeiterSchicht-, Urlaubs- und Einsatzplanung (Wochen und Monatsplanung)Täglicher Austausch mit Entscheidungsträgern zur Umsetzung der Strategien und Lieferung von Expertenwissen im TagesgeschäftMonitoring Produktivität und AuslastungWöchentliche Preview- und Review-Meetings zur geplanten ZielerreichungMitarbeiterentwicklung Trainer (Erstellung, Planung und Durchführung
Feb 2015 - Aug 2018
Business Expert
Eigenverantwortliche Administration des Mailingsystems der verschiedenen VertriebswegeTechnischer Support für Anwender und FührungskräfteErstellung von Monatsabschlüssen und Statistiken zur Ermittlung der ProduktivitätProjektarbeit zur Prozessoptimierung
Apr 2013 - Dec 2014
Team & coworkers
Colleagues at Hermes Germany GmbH
Other employees you can reach at myhermes.de. View company contacts for 555 employees →
CS
Conni Stoll
Colleague at Hermes Germany GmbhHamburg, Germany
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GM
Geetika Malhotra
Colleague at Hermes Germany GmbhHamburg, Germany
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SM
Sebastian Milas
Colleague at Hermes Germany GmbhGreater Munich Metropolitan Area, Germany
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IH
Ingolf Harder-Voss
Colleague at Hermes Germany GmbhNeustadt, Brandenburg, Germany
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MW
Martina Wiemer
Colleague at Hermes Germany GmbhHamburg, Germany
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LO
Lars Oliver Lange
Colleague at Hermes Germany GmbhGreater Hamburg Area, Germany
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LK
Levan Keshelava
Colleague at Hermes Germany GmbhTbilisi, Georgia
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AH
Angélique H.
Colleague at Hermes Germany GmbhStadt Hamburg, Hamburg, Germany
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SF
Sebastian Förster
Colleague at Hermes Germany GmbhGreater Hamburg Area, Germany
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KA
Kevin Alexander Stößer
Colleague at Hermes Germany GmbhHomburg, Saarland, Germany
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Conni Stoll
Colleague at Hermes Germany GmbhHamburg, Germany
View →
GM
Geetika Malhotra
Colleague at Hermes Germany GmbhHamburg, Germany
View →
SM
Sebastian Milas
Colleague at Hermes Germany GmbhGreater Munich Metropolitan Area, Germany
View →
IH
Ingolf Harder-Voss
Colleague at Hermes Germany GmbhNeustadt, Brandenburg, Germany
View →
MW
Martina Wiemer
Colleague at Hermes Germany GmbhHamburg, Germany
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LO
Lars Oliver Lange
Colleague at Hermes Germany GmbhGreater Hamburg Area, Germany
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LK
Levan Keshelava
Colleague at Hermes Germany GmbhTbilisi, Georgia
View →
AH
Angélique H.
Colleague at Hermes Germany GmbhStadt Hamburg, Hamburg, Germany
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SF
Sebastian Förster
Colleague at Hermes Germany GmbhGreater Hamburg Area, Germany
View →
KA
Kevin Alexander Stößer
Colleague at Hermes Germany GmbhHomburg, Saarland, Germany
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3 education records
Christian Derda education
Certified Expert Leadership
Alfatraining Elmshorn
Betriebtswirtschaftlehre Für Mittelständische Unternehmen
Hanse College Hamburg
Bürokaufmann
Hamburg Mannheimer Vers. / Grone Schule
FAQ
Frequently asked questions about Christian Derda
Quick answers generated from the profile data available on this page.
What company does Christian Derda work for?
Christian Derda works for Hermes Germany GmbH.
What is Christian Derda's role at Hermes Germany GmbH?
Christian Derda is listed as Key Accounts Indoor Sales Manager at Hermes Germany GmbH.
Where is Christian Derda based?
Christian Derda is based in Greater Hamburg Area, Germany while working with Hermes Germany GmbH.
What companies has Christian Derda worked for?
Christian Derda has worked for Hermes Germany Gmbh, Bonprix, Barclaycard, and Schneider Versand Gmbh.
Who are Christian Derda's colleagues at Hermes Germany GmbH?
Christian Derda's colleagues at Hermes Germany GmbH include Conni Stoll, Geetika Malhotra, Sebastian Milas, Ingolf Harder-Voss, and Martina Wiemer.
How can I contact Christian Derda?
You can use AeroLeads to view verified contact signals for Christian Derda at Hermes Germany GmbH, including work email, phone, and LinkedIn data when available.
What schools did Christian Derda attend?
Christian Derda holds Certified Expert Leadership from Alfatraining Elmshorn.
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