Participate in programs/meeting to improve client and guest satisfaction.Engage in the development of property level financial and operational goals.Direct day-to-day activities and ensuring appropriate customer interaction, supervising the completion of all evening closing reports, processing bank deposits, scheduling staff, supervising frontline staff (e.g. cashiers, valet attendants, maintenance porters, etc.).Interview/hiring/training/development all new and current employees.Maintenance and repair of parking equipment and any general maintenance tasks at the location.Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence.Have a thorough knowledge of all areas of the garage, to prepare for high volume or event incoming vehicles.Responsible for controlling all revenue collected for the parking operation in hotel. Prepare month-end reports, auditing daily cashier shift reports, monitoring and checking of time cards, hiring and training of frontline staff, reviewing of damage claims, disbursing petty cash and preparation of the annual budget.Attend hotel meeting, create validations for events and able work with Light Speed/CVPS system.

Managing cash and balancing receipts, pursuing collections, posting payments and processing daily bank deposits accurately and timely.Work alongside your team to maximize sales objectives with each prospective customer via the phone, web or in person at location.Have opportunity to recommend and implement marketing strategies based on competitor information and your own great ideas.Welcome future and current customers in a friendly, enthusiastic and professional manner.Work with customers to identify their needs and provide solutions that will contribute to their storage experience.Sell/upsell high quality retail merchandise such as boxes, locks, tape and other moving Spend approximately 50% of time walking and tending to the property to ensure the facility is kept to the highest of cleanliness standards. Perform at a high level without constant supervision, but also thrives in a team environment.Manage the day to day operations of the business and provide mentoring opportunities with assistant manager.

Managing multiple aspects of the daily operations to ensure maximum fleet utilization,customer satisfaction and inventory management (Home City/Airport).Ability to manage production demands in a very fast paced environment that requires a quick turnaround of vehicles.Prepare rental and return documents accurately and completely. Disclose rates, additional charges, rental terms and conditions, and obtain proper customer signatures.Manage car preps to ensure that vehicles are detailed and customer ready upon their arrival.Apply and implement standards of performance by submitting new ideas, concepts and procedures relative to changing organizational and branch needs.

Managing cash and balancing receipts, pursuing collections, posting payments and processing daily bank deposits accurately and timely.Work alongside your team to maximize sales objectives with each prospective customer via the phone, web or in person at location.Have opportunity to recommend and implement marketing strategies based on competitor information and your own great ideas.Welcome future and current customers in a friendly, enthusiastic and professional manner.Work with customers to identify their needs and provide solutions that will contribute to their storage experience.Sell/upsell high quality retail merchandise such as boxes, locks, tape and other moving Spend approximately 50% of time walking and tending to the property to ensure the facility is kept to the highest of cleanliness standards. Perform at a high level without constant supervision, but also thrives in a team environment.Manage the day to day operations of the business and provide mentoring opportunities with assistant manager.

Ensure quality service for customers by maintaining ease of valet and shuttle operations and an expeditious exit. Interact and communicate with customers and handle complaints or problems.Hands on assistance to both the customers and employees to ensure compliance with our Customer Service Vision and our Customer Service Mission.Coordinate all cashier, dispatch, valet, driver, and to ensure the proper flow of traffic and personnel to ensure proper service requirements.Assist in maintaining an adequate staff by scheduling, training, and developing subordinate personnel. Approve and coordinate break and meal periods for all scheduled non-exempt staff. Direct employee relations and promote harmonious work environment. Maintain facility and van appearance by coordinating regular inspections. Apply and implement standards of performance by working with the management team on new ideas, concepts and procedures relative to changing organizational and staffing needs. Contribute to the profitability of the Company by closely monitoring costs applicable to staffing during individual shifts. Implement schedule reductions as needed.Coach and counsel employees as needed.

Interact and communicate with customers and handle complaints or problems.Hands on assistance to both the customers and employees to ensure compliance with our Customer Service Vision and our Customer Service Mission.Coordinate all sales associates to ensure the proper flow and proper service requirements.Assist in maintaining an adequate staff by scheduling, training, and developing subordinate personnel. Coordinate break and meal periods for all scheduled staff. Direct employee relations and promote harmonious work environment.