Currently the Director of Thelien Security Group. I am involved in all aspects of the company from promoting the business, winning new contracts and all day-to-day activities.• Managing all staff including officers, dog handlers and close protection officers on all assignment, • Manage the day-to-day security operational deployment; ensuring that the team is deployed appropriately to provide the most effective site security, whilst ensuring the highest standards of customer care and professionalism,• Plan, deliver and maintain and continuously improve site security systems and various other security infrastructure in line with site security risk assessments,• Ensure contract delivery standards are maintained per service level agreements and key performance indicators,• Payroll, performance reviews, vetting, disciplinaries and recruiting of all staff,• Training coordination and motivating the security officers and to teach the values of Thelien's acceptable standards of behaviour,• Delivery and compliance to client' security standard, conducting site security reviews,• Ensure that site security procedures are well documented, disseminated, maintained on a current basis and aligned with the client' security standard,• Train site security team to be aware of, and adhere to all procedures covering security, health & safety, environmental, quality and training,• Carry out briefings and refresher training with officers, providing security induction to new employees and contractors where required,• Training and reviewing the performance of Security Officers,• Monitoring and ensure that the security team carries out their assignments in a highly effective, efficient and consistent manner,• Planning, organising and scheduling duties to security personnel to ensure optimum, utilisation of workforce,

• Promoting the business to new and existing clients,• Accountable for the contract performance and ensuring all contractual SLA's and KPI's are met, • Ensuring all sites are covered,• Maintain accurate contract budgets and forecasts,• Produce monthly financial reports and present up to board level,• Obtain a deep understanding of your contract cost, carrying out regular reviews of contract expenditures, identifying trends and areas of efficiencies.,

• Chaired management meetings ensuring service level agreements and key performance indicators are being met,• Develop and implement security policies and procedures,• Safety Risk assessment conducted for all regular and non-regular security activities, and appropriate measures are taken to ensure safe working practices• Carry out on-site training, ensuring all the sites are covered with the appropriate cover,• Conducted site security reviews• Managed all staff including officers, dog handlers• Recruited, vetted and trained security personnel on appropriate security rules and procedures,• Developed and enforce security protocols, policies, and procedures necessary for safeguarding lives,• Prepared and controlled the budget for security operations to ensure delivery of high-quality security,• Oversee the coordination of staff during an emergency,• Reviewed and presented reports to management on incidents and security breach,

Started as a dedicated relief officer then site supervisor before eventually becoming a DHL Exel, Account Manager. Working on their largest contract, managing over 300 staff.• Conducted interviews and vetting process,• Chaired disciplinaries, • Performance reviews with officers highlighting any training needs, • Undertook and reviewing risk assessments, • Participated in management meetings, ensuring service level agreements and key performance indicators are being met,• Carried out in-depth on-site training, • Liaised with the resources department ensuring all the sites are covered with the appropriate cover,• Conducted and documenting site security reviews• Managed, training and developing all officers,• Ensured the sites are fully compliant at all times with current legislation

Carrying out all the roles of Police Constable on the response department