Christian Esquer Email & Phone Number

Conroe, Texas, United States

Houston, Texas, United States

Willis, Texas, United States

Conroe, Texas

ResponsibilitiesKeeping up a high standard of quality through maintaining employee training records, product service records. Lead shop team in day to day tasks, coordinated logistics and work orders to fulfill customer requests in a timely order. Working with engineering group to determine failure causes and establishing a course of action to prevent or fix. In charge of quality program for any tools leaving facility. Validating service reports, product function, and any required supplementing documentation. Training of new employees. Coordinating work orders to fulfill product tool requests. Demonstration of tool service procedure for new and current customers and third-party quality audits. Managed rework assets, including creating purchase orders and scheduling pick up and drop off logistics. First point of contact for contract service operations. Managed customers' expectations and communicated any delays. Compiled and submitted invoices to customers.AccomplishmentsBegan as a floor service technician and came up to be in charge of all floor technicians, customer support lead, QA/QC Lead, and part of the continuous improvement team.Skills UsedOrganization, leadership, reading CAD assembly drawings, using I.D. and O.D. micrometer tools, completing service and damage reports, forklift operation, 5-ton overheard crane operation, Torqmaster break out machine operation. Office 365 applications: Excel, Word, Outlook

Conroe, Texas

Conroe, Texas

Conroe, Texas