Accomplished Member Services Team Coordinator and Virtual Assistant specializing in member management, customer service, event scheduling, and problem solving while answering customer queries. Talents in managing multiple responsibilities, including providing comprehensive membership information, meeting details, membership fees, policies, benefits, and services. Expertise in resolving complex membership issues, processing applications, renewals, resignations, and documenting all notes in the customer relationship management (CRM) system. Demonstrates analytical skills by collecting data, tracking membership statistics, and preparing detailed reports. Contributes to special projects requiring extensive data entry, ensuring accuracy and efficiency, while increasing profitability. Fluent: English and Tagalog.SKILLS  Member Services Team Coordination Working with 1,400+ Members Instantly Email Management Data Researcher, Analytics & KPIs Project Management  Customer Service, Membership & Retention Salesforce CRM & Client Data Tracking Zoom Calendar Management Web Design, WordPress, Elementor, HTML Microsoft Office Suite, Google Suite