Christian Goad Email & Phone Number

Evansville, Indiana, United States

Plan, organize, and coordinate children's birthday parties, themed events, and special occasions.Customize event packages based on clients' needs and preferences.Schedule and confirm event bookings, ensuring appropriate staff coverage and preparation.Act as the main point of contact for parents and clients before, during, and after events.Address any customer concerns or issues in a professional manner.Manage and supervise event staff, including party hosts, activity leaders, and support personnel.Ensure that all safety protocols and playground rules are communicated and followed by guests.Conduct safety briefings with parents, children, and staff before events.Oversee the cleanliness and maintenance of play areas to prevent hazards.Create fun, age-appropriate activities and games for children during events.Organize and manage the flow of activities, including group games, arts and crafts, and themed performances.Work with vendors or entertainers when needed (e.g., face painters, balloon artists).Promote event services to increase bookings through social media, email campaigns, and community outreach.Collaborate with the marketing team to develop promotional strategies for special events

Evansville, Indiana, United States

Greet and assist patients when entering the office, maintaining patient confidentiality, and adhering to HIPAA regulations. Update and verify insurance coverage as well as schedule patient appointments, procedures, and information in the computer system ATHENA.

Supervise Front Desk Operations including overseeing daily check-ins, check-outs, and guest services, ensuring smooth operation and coordination with other departments.Train and manage staff and schedule front desk agents, ensuring high-quality customer service and adherence to hotel procedures.Address and resolve escalated guest concerns, ensuring satisfaction and maintaining positive guest experiences.Oversee the accuracy of bookings, room availability, and payment handling, including reconciling transactions and resolving billing issues.Ensure front desk staff follow hotel policies and safety regulations, maintaining a clean and secure environment for guests and employees.Liaise with housekeeping, maintenance, and management to ensure rooms are ready and guest needs are met efficiently.Organize and oversee hotel events such as conferences, weddings, and corporate meetings. Handle all logistics, including vendor management, event setup, guest services, and ensuring a seamless experience for attendees.Develop and implement marketing strategies to promote the hotel's services, events, and special offers.

Evansville, Indiana, United States

Coordinate and schedule patient appointments for various medical procedures, tests, and consultations, ensuring availability of medical staff and equipment.Collect and confirm patient demographic and insurance details, ensuring accurate billing and eligibility for services.Provide patients with detailed instructions regarding their appointments, including pre-procedure requirements and preparation steps.Handle cancellations or rescheduling requests, updating the hospital’s system accordingly and minimizing gaps in scheduling.Work closely with doctors, nurses, and administrative staff to ensure proper scheduling and communication regarding patient needs.Accurately update and maintain patient records in the hospital’s electronic scheduling system, ensuring all information is current and accessible and adhere to HIPAA guidelines.Respond to inbound phone calls related to COVID-19, including testing locations, results, vaccine appointments, and general information.Book appointments for COVID-19 testing, vaccinations, or follow-up care based on patient needs and availability.Inform callers about quarantine protocols, isolation procedures, and general COVID-19 guidelines in accordance with local health regulations.Communicate test results or direct patients to appropriate resources for retrieving their results securely.Address concerns or questions related to COVID-19 symptoms, exposure, or safety measures, escalating more complex cases to medical professionals.Ensure all patient information is handled securely and in compliance with HIPAA and healthcare privacy regulations.

Evansville, Indiana, United States

Oversee the daily operations of the store regarding the sales, profits, goals, and plans. Provide management and training for small staff of approximately 10 people, maintain employee files and evaluations. Ensure all company policies, privacy, daily operations, shipping and receiving data as well as proper closing procedures were followed.