•Liaison between Insurance Company and Customer involved in auto collision determining the value of the vehicle involved.•Handle between 50-60 clients per day (avg. 8 mins per call/per client) Handle personal, specialty, commercial, and motorcycle valuations.•Recognized by State Farm (Audatex Vendor) for my customer serviceand quick response time.

•Worked with Retailers to complete order fulfillment and part Replacement.•Assigned Blinds.com/Home Depot account to ensure replacement parts were ordered and arrived as guaranteed and in a timely manner.•Created Youtube Tutorials to instruct customers on how to repair broken blind systems.•Handled 100 calls and emails per day.•Promoted from Fulfillment Tech to Customer Service Representativeafter one year of employment.•Received 10 merit increases over the span of employment

•Operated Cash Register and Performed Sales in the Vans Skate Park Skate Shop•Skate Camp Assistant working with youth through daily skate camp programs.•Dedicated to customer service and learned how to interact with customers and meet their needs and expectations.