Christian Hill Email and Phone Number

- Support customers’ hosted/maintained environments by applying Enertia updates, managing SQL databases/maintenance plans, and by providing support for environment-related issues.- Provide technical assistance to the team internally regarding the Enertia application and general IT.- Responsible for generating daily software updates via incident and build management system.

- Contribute to technical documentation and participate in policy, procedure, and standards development- Collect and review ISO 27001 evidence provided by control owners- Analyzing and priortizing the types of threats posed by outsiders and inside the organization

- Quickly responding to student and professor inquiries while providing quality ‘one-stop-shop’ service, troubleshooting software and hardware issues.- Acquired strong communication skills by greeting students and professors over the phone, lab, and email, maintaining a positive environment. - Articulated all the data entry for bookkeeping effectively and managed documents. Ensuring the highest of quality standards and maintaining inventory.

- Responsible for imaging and troubleshooting computer issues throughout the building ensuring students and professors software needs were met.- Coordinated with professors throughout the semester meeting their software needs for classes.-Hosted a cybersecurity camp for high school students, coordinating with professors over which topics they were to teach, and creating flyers and advertisements to encourage students to join this camp.