As a Customer Service Representative at Environmental Systems Research Institute (Esri), I spearhead a new position focused on managing customer accounts and processing orders for small enterprise agreements across seven states. I ensure Esri fulfills its contractual obligations, review finalized agreements, facilitate invoices, and provide post-delivery support. I leverage my skills in Microsoft Project, Teams, and project management to efficiently handle multiple tasks and deadlines.I hold a Bachelor of Arts in Business Administration - Management from California State University San Bernardino, where I graduated with honors and earned a place on the Dean's List of Academic Approval. I have a strong foundation in business principles and a deep understanding of management strategies. In my previous roles, I have honed my skills in customer service, team leadership, and food safety standards. I have also co-founded my alumni's e-sports club, immersing myself in the thrilling world of competitive gaming. Moreover, I am an enthusiastic film aficionado, exploring the intersection of gaming and film as forms of storytelling. My passion for the entertainment industry motivates me to pursue new opportunities and challenges in this dynamic and ever-evolving field.
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Data AnalystFleet Vehicle Company Oct 2023 - Mar 2024Provided daily reports to internal teams which allowed them to perform their daily functions. Simultaneously would take diverse projects as required by management, demonstrating adaptability and a commitment to supporting organizational needs. • Transferred and verified accuracy of internal, manufacturer, and transportation data.• Accurately input and managed data while keeping an eye for detail and efficiency.• Developed task-specific Microsoft Excel spreadsheets that compared sales, submitted orders, and tracked vehicles.
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Customer Service Rep. – Small Enterprise Agreement SpecialistEsri Aug 2022 - Nov 2023Redlands, California, United StatesSpearheaded a new position within Customer Service as a small enterprise agreement Contract Specialist. This is a multifaceted position focused on managing customer accounts across 7 different states while processing orders for all domestic US accounts. This role encompassed various responsibilities, including:● Updating and maintaining comprehensive customer account databases.● Ensuring ESRI fulfills its contractual obligations.● Reviewing finalized agreements.● Facilitating invoices, maintaining software delivery, generating renewal quotes, and providing post-delivery support. -
Food Service Team LeadTarget Dec 2021 - May 2022Fontana, California, United StatesCreated a consistent service culture centered on elevating the guest experience. This role involved having a keen understanding of sales objectives that allowed for planning and executing daily and weekly workloads to meet specific area goals. Participated in a pivotal role in maintaining and upholding both Starbucks and Pizza Hut brand standards and production specifications, ensuring the team adhered to stringent food safety standards and cleaning routines. ● Ensured proper execution of all food safety standards and cleaning routines.● Led team onboarding and learning while closing knowledge and skill gaps through training.● Raised Starbucks guest connection score from 7 to 28 within one month, then from 28 to 43 the following month. -
Kitchen ManagerChipotle Mexican Grill Mar 2019 - Feb 2021Fontana, California, United StatesMinimized the risk of breaching the quality and safety standards for food at Chipotle, demonstrating a strong commitment to customer satisfaction. Ensured the cleanliness, organization, and proper stocking of the kitchen area, including the maintenance of all equipment to ensure they were in optimal working conditions. Empowered a cohesive and collaborative team dynamic between the “front of house” and “back of house” crew, enhancing operational efficiency. ● Notably helped elevate the restaurant to “restauranteur” status, which indicated a significant enhancement in food quality and customer service compared to other stores within the same business district. Enabled the dedication to excellence and ability to drive tangible improvements in food service and customer satisfaction. -
Administrative Student Orientation CoordinatorCalifornia State University-San Bernardino Sep 2019 - Sep 2020San Bernardino, California, United StatesRole included coordinated decision-making for university orientation alongside contributing to program assessment, process evaluation, and event management. Interviewed, selected, and trained a 50-member strong team of Orientation Leaders. In this role, the emphasis was on prioritizing efficient execution of diverse logistical tasks, with a focus on maintaining the smooth operation of the 3-month summer orientation program. ● Performed the recruitment, selection, training, and supervision of a team of 50 Orientation Leaders. ● Efficiently completed all logistical tasks as requested by professional staff to ensure the smooth process of orientation.
Christian J Education Details
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Business Administration And Management, General
Frequently Asked Questions about Christian J
What is Christian J's role at the current company?
Christian J's current role is Data Analyst | Time Management, Recruiting, Project Management.
What schools did Christian J attend?
Christian J attended California State University-San Bernardino.
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Christian Solorzano
Miami-Fort Lauderdale Area3powerdesigninc.us, pojv-ntd.com, weitz.com6 +172721XXXXX
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Christian Mora
Sales Representative At Ken Grody Ford With Expertise In Building Customer RelationshipsCarlsbad, Ca1kengrodyfordorangecounty.com -
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Christian Santiago
Myrtle Beach, Sc
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