Christian Jay A.

Christian Jay A. Email and Phone Number

Experienced Customer Service PRO| Tech Savvy | Empathy | ENJF
Christian Jay A.'s Location
Daet, Bicol Region, Philippines, Philippines
About Christian Jay A.

Need an ๐™€๐™“๐™‹๐™€๐™๐™„๐™€๐™‰๐˜พ๐™€๐˜ฟ ๐˜พ๐™๐™Ž๐™๐™Š๐™ˆ๐™€๐™ ๐™Ž๐™๐™‹๐™‹๐™Š๐™๐™ for the long haul?๐Ÿ—ฃ๏ธ๐Ÿ’ก๐™€๐™›๐™›๐™š๐™˜๐™ฉ๐™ž๐™ซ๐™š ๐˜พ๐™ค๐™ข๐™ข๐™ช๐™ฃ๐™ž๐™˜๐™–๐™ฉ๐™ž๐™ค๐™ฃ ๐™–๐™ฃ๐™™ ๐™‹๐™ง๐™ค๐™—๐™ก๐™š๐™ข-๐™Ž๐™ค๐™ก๐™ซ๐™ž๐™ฃ๐™œ ๐™Ž๐™ ๐™ž๐™ก๐™ก๐™จ๐Ÿ“ž๐Ÿค๐™๐™š๐™ก๐™š๐™ซ๐™–๐™ฃ๐™ฉ ๐˜พ๐™ช๐™จ๐™ฉ๐™ค๐™ข๐™š๐™ง ๐™Ž๐™ช๐™ฅ๐™ฅ๐™ค๐™ง๐™ฉ ๐™€๐™ญ๐™ฅ๐™š๐™ง๐™ž๐™š๐™ฃ๐™˜๐™š๐Ÿ‘จ๐Ÿฝโ€๐Ÿ’ผ๐Ÿ˜Š๐™‹๐™ง๐™ค๐™›๐™š๐™จ๐™จ๐™ž๐™ค๐™ฃ๐™–๐™ก๐™ž๐™จ๐™ข ๐™–๐™ฃ๐™™ ๐™‹๐™ค๐™จ๐™ž๐™ฉ๐™ž๐™ซ๐™š ๐˜ผ๐™ฉ๐™ฉ๐™ž๐™ฉ๐™ช๐™™๐™š๐Ÿ’ปโšก๐™๐™š๐™ก๐™ž๐™–๐™—๐™ก๐™š ๐™๐™š๐™˜๐™๐™ฃ๐™ค๐™ก๐™ค๐™œ๐™ฎ ๐™–๐™ฃ๐™™ ๐™ƒ๐™ž๐™œ๐™-๐™จ๐™ฅ๐™š๐™š๐™™ ๐™„๐™ฃ๐™ฉ๐™š๐™ง๐™ฃ๐™š๐™ฉ ๐˜พ๐™ค๐™ฃ๐™ฃ๐™š๐™˜๐™ฉ๐™ž๐™ค๐™ฃ๐Ÿ›ก๏ธ๐Ÿค–๐˜ฟ๐™–๐™ฉ๐™– ๐™Ž๐™š๐™˜๐™ช๐™ง๐™ž๐™ฉ๐™ฎ ๐™–๐™ฃ๐™™ ๐™๐™š๐™˜๐™๐™ฃ๐™ž๐™˜๐™–๐™ก ๐™๐™ง๐™ค๐™ช๐™—๐™ก๐™š๐™จ๐™๐™ค๐™ค๐™ฉ๐™ž๐™ฃ๐™œHere's what clients can book me for ๐Ÿ‘‡๐Ÿ‘‡๐Ÿ‘‡๐Ÿ”ตCustomer/Technical support specialist with over 3 years of experience in making customers smile.๐Ÿ”ตCan juggle many tasks, like multi-tasking, call handling, data entry, chat support, and tech support.๐Ÿ”ตCan answer any question, solve any problem, and make any customer happy through phone, email, or chat.๐Ÿ”ตAlways stay positive, empathetic, and professional when talking to customers.๐Ÿ”ตCan communicate with customers through any channel, and follow the rules of each one.๐Ÿ”ตCan handle complex questions, and use simple and clear language to explain things to customers.๐Ÿ”ตAlways keep learning new skills and product knowledge, and listen to customer feedback and suggestions like a sponge.๐Ÿ”ตCan manage calendars and schedules like a pro, and make sure that deadlines and appointments are met.๐Ÿ”ตReliable, flexible, and adaptable freelancer who can work alone or with others.๐Ÿ”ตAlways eager to learn new skills and improve performance like a nerd.๐Ÿ”ตLooking for opportunities to use skills and experience to add value and satisfaction to your business and customers like a champ.๐™„'๐™ข ๐™– ๐™œ๐™ง๐™š๐™–๐™ฉ ๐™˜๐™ช๐™จ๐™ฉ๐™ค๐™ข๐™š๐™ง ๐™จ๐™ช๐™ฅ๐™ฅ๐™ค๐™ง๐™ฉ ๐™จ๐™ฅ๐™š๐™˜๐™ž๐™–๐™ก๐™ž๐™จ๐™ฉ ๐™ฌ๐™ž๐™ฉ๐™ ๐™จ๐™ ๐™ž๐™ก๐™ก๐™จ, ๐™š๐™ญ๐™ฅ๐™š๐™ง๐™ž๐™š๐™ฃ๐™˜๐™š, ๐™–๐™ฃ๐™™ ๐™–๐™ฉ๐™ฉ๐™ž๐™ฉ๐™ช๐™™๐™š. ๐™„ ๐™ก๐™ค๐™ซ๐™š ๐™๐™š๐™ก๐™ฅ๐™ž๐™ฃ๐™œ ๐™˜๐™ช๐™จ๐™ฉ๐™ค๐™ข๐™š๐™ง๐™จ ๐™–๐™ฃ๐™™ ๐™ข๐™–๐™ ๐™ž๐™ฃ๐™œ ๐™ฉ๐™๐™š๐™ข ๐™๐™–๐™ฅ๐™ฅ๐™ฎ, ๐™–๐™ฃ๐™™ ๐™„ ๐™˜๐™–๐™ฃ ๐™๐™–๐™ฃ๐™™๐™ก๐™š ๐™–๐™ฃ๐™ฎ ๐™˜๐™๐™–๐™ก๐™ก๐™š๐™ฃ๐™œ๐™š. ๐™„'๐™ข ๐™–๐™ก๐™ฌ๐™–๐™ฎ๐™จ ๐™ก๐™š๐™–๐™ง๐™ฃ๐™ž๐™ฃ๐™œ ๐™ฃ๐™š๐™ฌ ๐™ฉ๐™๐™ž๐™ฃ๐™œ๐™จ ๐™–๐™ฃ๐™™ ๐™ž๐™ข๐™ฅ๐™ง๐™ค๐™ซ๐™ž๐™ฃ๐™œ ๐™ข๐™ฎ ๐™ฅ๐™š๐™ง๐™›๐™ค๐™ง๐™ข๐™–๐™ฃ๐™˜๐™š, ๐™–๐™ฃ๐™™ ๐™„'๐™ข ๐™ก๐™ค๐™ค๐™ ๐™ž๐™ฃ๐™œ ๐™›๐™ค๐™ง ๐™ค๐™ฅ๐™ฅ๐™ค๐™ง๐™ฉ๐™ช๐™ฃ๐™ž๐™ฉ๐™ž๐™š๐™จ ๐™ฉ๐™ค ๐™ช๐™จ๐™š ๐™ข๐™ฎ ๐™ฉ๐™–๐™ก๐™š๐™ฃ๐™ฉ๐™จ ๐™–๐™ฃ๐™™ ๐™ฅ๐™–๐™จ๐™จ๐™ž๐™ค๐™ฃ ๐™ฉ๐™ค ๐™—๐™š๐™ฃ๐™š๐™›๐™ž๐™ฉ ๐™ฎ๐™ค๐™ช๐™ง ๐™—๐™ช๐™จ๐™ž๐™ฃ๐™š๐™จ๐™จ ๐™–๐™ฃ๐™™ ๐™˜๐™ช๐™จ๐™ฉ๐™ค๐™ข๐™š๐™ง๐™จ. ๐™„'๐™ข ๐™˜๐™ค๐™ฃ๐™›๐™ž๐™™๐™š๐™ฃ๐™ฉ ๐™ฉ๐™๐™–๐™ฉ ๐™„ ๐™˜๐™–๐™ฃ ๐™—๐™š ๐™– ๐™ซ๐™–๐™ก๐™ช๐™–๐™—๐™ก๐™š ๐™–๐™จ๐™จ๐™š๐™ฉ ๐™ฉ๐™ค ๐™ฎ๐™ค๐™ช๐™ง ๐™ฉ๐™š๐™–๐™ข ๐™–๐™ฃ๐™™ ๐™– ๐™™๐™š๐™ก๐™ž๐™œ๐™๐™ฉ ๐™ฉ๐™ค ๐™ฎ๐™ค๐™ช๐™ง ๐™˜๐™ช๐™จ๐™ฉ๐™ค๐™ข๐™š๐™ง๐™จ.

Christian Jay A.'s Current Company Details

Experienced Customer Service PRO| Tech Savvy | Empathy | ENJF
Christian Jay A. Work Experience Details
  • Bernhard Schulte Shipmanagement
    Marine Officer
    Bernhard Schulte Shipmanagement Feb 2021 - Dec 2023
    Manila, National Capital Region, Philippines
  • Epic Gas
    Crewing Assistant
    Epic Gas Aug 2020 - Dec 2021
    National Capital Region, Philippines
    โ€ข Coordinating crew schedules and assignmentsโ€ข Assisting in the recruitment and onboarding of crew membersโ€ข Managing crew documentation and ensuring complianceโ€ข Liaising with maritime authorities for certificationsโ€ข Handling crew welfare and addressing concerns.โ€ข Monitoring crew performance and providing support as needed.
  • Ibex
    Lyft Customer Service Representative
    Ibex Feb 2018 - Jul 2020
    Paraรฑaque, National Capital Region, Philippines
    โ€ข Responding to customer inquiries via phone, email, or chat.โ€ข Providing service information.โ€ข Resolving customer issues and complaints.โ€ข Processing payment issue.โ€ข Collaborating with other teams to address customer needs.โ€ข Maintaining accurate records of customer interactions
  • Sutherland Global Services Ltd
    Intel Security Technical Support
    Sutherland Global Services Ltd Sep 2016 - Oct 2017
    Pili, Bicol Region, Philippines
    โ€ข Troubleshooting technical issues related to antivirus software.โ€ข Providing guidance on malware removal and system security.โ€ข Addressing queries regarding product features and updates.โ€ข Collaborating with the development team to resolve complex issues.โ€ข Documenting and tracking customer interactions for analysis
  • Marlow Navigation Co Ltd
    Crewing Assistant
    Marlow Navigation Co Ltd Oct 2012 - Nov 2015
    National Capital Region, Philippines
    โ€ข Coordinating crew schedules and assignmentsโ€ข Assisting in the recruitment and onboarding of crew membersโ€ข Managing crew documentation and ensuring complianceโ€ข Liaising with maritime authorities for certificationsโ€ข Handling crew welfare and addressing concerns.โ€ข Monitoring crew performance and providing support as needed

Christian Jay A. Education Details

  • Asian Institute Of Maritime Studies
    Asian Institute Of Maritime Studies
    Marine Science/Merchant Marine Officer
  • Chung Hua High School
    Chung Hua High School
    High School/Secondary Diplomas And Certificates
  • Daet Elementary School
    Daet Elementary School
    Elementary

Frequently Asked Questions about Christian Jay A.

What is Christian Jay A.'s role at the current company?

Christian Jay A.'s current role is Experienced Customer Service PRO| Tech Savvy | Empathy | ENJF.

What schools did Christian Jay A. attend?

Christian Jay A. attended Asian Institute Of Maritime Studies, Chung Hua High School, Daet Elementary School.

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