• Technical Writer via Milestone Technologies, Inc.• Develop multi-page playbooks and procedural documentation.• Write, edit, and consolidate reports for five cross-functional teams. • Create security-based process maps.

• Copyedited texts for advertisements and promotional material.• Initiated and facilitated interviews for articles.• Contributed to "Expressions," the college’s newsletter, as a writer and editor.• Managed the Instagram account and organized/planned social media content.• Prepared graphics for social media.