As a catalog specialist, I supported online sellers in optimizing their product listings and enhancing their customer experience. I applied my data analysis skill to monitor, evaluate, and improve the quality and accuracy of the catalog data, using Microsoft Excel and other tools. I also collaborated with other departments, such as FBA and Feeds, to resolve any issues or inquiries related to the catalog.Also, I've worked as a customer service representative and then as an operations supervisor at Teleperformance, a leading call center company. There, I gained valuable experience in handling different types of customers, managing a team of agents, and ensuring the delivery of high-quality service. I also developed my problem-solving, communication, and leadership skills, which helped me excel in my role as a catalog specialist. I have a Bachelor of Arts in Philosophy from Kabankalan Catholic College, which taught me how to think critically, creatively, and ethically. I am a hardworking person who is always finding ways to improve work and learn new skills. My goal is to pursue a career in data analysis and e-commerce, where I can leverage my catalog specialist experience and education background.