- Teamed up with graphic designers to develop responsive web pages, revitalizing the website's visual appeal.- Proposed and initialized projects with modern technologies to revamp the codebase

- Redesigned interface, and delivered CSS solutions optimized for over 10 different screen sizes.- Optimized website performance through code refactoring, yielding a 15% reduction in JavaScript file size.- Shift specific data from Firebase to HyGraph for ease for the admin to manage data For displaying blogs, importantmessages, and featured products.- Debugged and tested application codes for optimal functionality, resulting in 20% decrease in application errors.

- Lead a team of 10+ employees while the manager is absent.- Transfer the required knowledge to new employees, while making sure to support them when required.- Respond with pleasure and success to the needs of customers.- Ensure cleanliness and hygienic workplace to ensure the health and safety of customers.- Successfully work in an environment in a fast and dynamic environment, while in great pressure.- Contribute to the development of the ways of doing things in the team by proposing ideas for improvements when the opportunity arises.

- Guide and provide aid to 20+ clients per day to ensure the problem is solved, ensuring client satisfaction.- Document and create tickets detailing the client's technical issues and resolutions in case of future consultation withanother technician or if the same problem occurs.- Solved clients issues by accessing and diagnosing the end user's machine to resolve the situation using TeamViewer.- Create service orders to replace defective parts or request technician assistance.